Tanisha Devji

Quick learner and hardworking individual with hands-on experience across fast-paced, customer-facing environments, including supermarket, kitchen, and sales roles. Comfortable working under pressure to keep shelves stocked, and customers happy - from fulfilling online orders accurately at Tesco to managing high order volumes at Domino's and running stock audits in a busy phone store. Quick to learn new systems, a strong team player, and known for building rapport with customers and colleagues alike.

Fluent in English, Gujarati, and Hindi, helping me communicate confidently with a wide range of customers.

Salesperson at Mobile solutions LTD (2026-04 – 2026-05)

• Sold a range of products including iPhones, accessories, watches, laptops, and bags, both in-store and via online platforms such as Vinted, Facebook Marketplace, and Gumtree. Helped sell watches in-store, phone covers, 2 iPhone, and a Huawei phone by clicking professional pictures and posting it online with relevant and detailed description of the product.
• Processed money transfers using Western Union, Ria, and MoneyGram.
• Built strong rapport with customers to ensure a positive experience whilst completing their top-up plans, money transfers and during selling products.
• Handled day-to-day administrative tasks including printing, photocopying and scanning via store email and Whatsapp.
• Conducted regular stock audits, identifying products which the store had a low stock of, and sending a detailed list to the store owner via Whatsapp which was sent to suppliers after being checked.
• Used Microsoft Excel to add new used phones stock records and added stickers to show the storage capacity and battery life at the back of the phone and placed them on the store display.
• Did Lyca top-up plans for customers.
• Handled cash.

In-store at Domino's (2026-02 – 2026-07)

• Prepared a high volume of pizzas and sides in a fast-paced kitchen environment, maintaining quality and consistency throughout each shift
• Coordinated with team members to communicate preparation priorities and manage order flow efficiently
• Operated commercial ovens, loading and timing products to ensure accurate, on-time order fulfilment
• Monitored and updated order status on the computer to track progress and minimize errors

Customer Assistant at Tesco Extra (2024-09 – 2024-12)

• As a personal shopper, I have developed excellent organizational skills by fulfilling online orders accurately and promptly, ensuring customer satisfaction.
• I provided outstanding customer service by assisting in-store customers with product queries, helping them locate items, and offering personalized recommendations to meet their needs. I leveraged product knowledge to suggest alternatives for in-store customers, such as recommending Tesco-brand brown bread as a substitute for an out-of-stock brand, ensuring customer satisfaction and driving sales. Furthermore, I have used my product knowledge multiple times to substitute products for the online customers if the product was out of stock as a personal shopper and ensured customers were satisfied with the product.
• Maintained a well-organized and visually appealing store environment by tidying shelves when needed.
• Worked as a team with my colleagues to sort and return items to the shelves, ensuring smooth operations during busy periods.
• Answered customer inquiries about discounts and promotions, clearly explaining offers to encourage sales and enhance the shopping experience.
• Supported the team during high-demand periods, demonstrating adaptability in a fast-paced retail environment.
• Built strong rapport with customers, fostering a friendly and professional shopping atmosphere.

A-levels – Loughborough College (2022-09 – 2024-06)

GCSE's – Soar Valley College (2017-09 – 2022-06)