Taniya Regi

Master of International Business Management Graduate with upper second-

class honors, currently working as a community coordinator within the NHS.

With a wealth of experience as a Business administrator trainee, I have managed to effectively carry out tasks that came with my role and gained the skill of professionally communicating in a diverse culture. As an experienced office team member within the NHS, I possess exceptional skills in administrative tasks such as appointment booking, managing patient consultations, organizing MDT meetings, handling phone calls, team reviews and training new employees, with expertise in softwares such as CERNER,

EMIS, MDS, Outlook and Microsoft accounts for analysis and reporting.

Moreover, I am an enthusiastic individual with a knack for rapid learning and delivering prompt outcomes. Additionally, I am fully prepared and willing to relocate to any location as required for the job.

With a wealth of experience as a Business administrator trainee, I have managed to effectively carry out tasks that came with my role and gained the skill of professionally communicating in a diverse culture. As an experienced office team member within the NHS, I possess exceptional skills in administrative tasks such as appointment booking, managing patient consultations, organizing MDT meetings, handling phone calls, team reviews and training new employees, with expertise in softwares such as CERNER,

EMIS, MDS, Outlook and Microsoft accounts for analysis and reporting.

Moreover, I am an enthusiastic individual with a knack for rapid learning and delivering prompt outcomes.

Ensure that the day-to-day administrative tasks are performed efficiently and accurately on time.

• Proficient in managing patient bookings, and efficient in taking appropriate actions for DNA patients with rebooking or discharge,

triage process, and using e-referral services.

• Experienced in actioning outcomes post-patient consultations with clinicians and extensive experience in organizing MDT Meetings with consultants.
• Skilled in using EMIS, CERNER, MICROSOFT, MDS, ACCURX,

ERS, EXCEL and other necessary software for record-keeping and appointment booking and for follow-up outcomes.

• Experienced in handling calls from patients, clinicians, wards, and other hospital departments.
• Employ effective problem-solving techniques to resolve queries and address concerns raised by patients and departments.
• Worked closely within the ENT Department and familiar with the ENT minor procedures and terms and fully aware of the waiting list trackers.
• Maintain meticulous records of patient arrivals, consultations, and outcomes of appointments with diligence and attention to detail.