Tanya Bowen

Enthusiastic and reliable hospitality professional with a focus on customer satisfaction and excellent communication and teamwork abilities. Skilled in delivering outstanding customer service. Confident at managing cash transactions and operating tills, thriving under pressure during busy shifts. Dedicated to fostering a welcoming environment and providing a positive experience for every customer.

Bar Tender - Golden Lion - Hoddesdon

(2024-03 - 2025-09)

• Served customers and prepared drinks
• Handled cash and card payments
• Maintained bar cleanliness and hygiene
• Restocked drinks and supplies
• Provided friendly customer service
• Assisted with opening and closing duties

Pardon Wood Crematorium - Westerleigh Group - Harlow

(2020-01 - 2024-11)

• Assisted with funeral services and supported bereaved families.
• Prepared and maintained chapels and crematorium facilities.
• Handled deceased persons with dignity, care and respect.
• Followed health, safety and crematorium procedures.
• Maintained accurate records and confidentiality.
• Worked professionally as part of a team.

Funeral Sevices College - Co Op Furneal Care - Enfield

(2019-01 - 2020-01)

• Assisted with funeral services and family arrangements
• Prepared and maintained funeral rooms and facilities
• Assisted with transportation and care of the deceased
• Supported funeral directors with daily duties
• Provided respectful and compassionate support to families

Manger/Sales assistant - Mirage - Waltham Cross

(2021-04 - 2021-11)

• Served customers and processed sales.
• Checked customer ID and followed age-verification rules.
• Advised customers on products and accessories.
• Restocked shelves and managed stock.
• Maintained a clean, organised shop.
• Handled cash and card payments accurately.

Field Care Supervisor - Gold Leaf - Waltham Abbey

(2020-11 - 2021-01)

• Assisted with personal care, dressing, bathing and toileting
• Supported mobility, meals and daily activities.
• Provided companionship and emotional support.
• Monitored and reported changes in clients’ health.
• Maintained cleanliness, safety and accurate care records.

Field Care Supervisor - Hope Home Care - Enfield

(2019-10 - 2020-01)

AS ABOVE

Occupational Therapy Assistant - Barchester - Waltham Abbey

(2016-01 - 2018-12)

• Assess patients’ needs and abilities.
• Develop and deliver personalised treatment plans.
• Support patients with daily living activities.
• Recommend appropriate equipment and adaptations.
• Monitor progress and update care plans.
• Work closely with multidisciplinary teams.
• Maintain accurate clinical records and reports.

Senior Care Assistant & Activities Coordinater - Ashbrook Court Care Home - Waltham Abbey

(2012-01 - 2016-02)

• Assisted with personal care, dressing, bathing and toileting.
• Supported mobility, meals and daily activities.
• Provided companionship and emotional support.
• Monitored and reported changes in clients’ health.
• Maintained cleanliness, safety and accurate care records.

Diploma in Higher Education - Maths & English - Enfield College (2003-09 - 2024-01)

NVQ Level 2&3 - Health & Social Care - HRC (2010-09 - 2011-09)

Photography - HRC (2006-10 - 2024-01)