Tatiana Lino

Detail-orientated and reliable Property Manager with over 9 years experience in residential property management. I'm highly skilled in conducting property inspections, identifying maintenance issues and producing clear, structured reports for stakeholders. Experienced in working independently managing around 180 properties while maintaining high standards of compliance, organisation and communication.

Property Manager at JTM Homes (2017- Present)

Conducted regular property inspections and produced detailed reports with photographic evidence for landlords. Identified maintenance issues and arranged repairs promptly. Managed tenant and landlord communication effectively.

• Conducted regular property inspections and produced detailled reports with photographic evidence for landlords.
• Identified maintenance issues & arranged repairs promptly.
• Managed tenant & landlord communication effectively.
• Coordinated contractors and scheduled visits.
• Ensured compliance with safety regulations (EPC, EICR, Gas Safety, HM/Selective License).
• Handled deposit disputes and tenancy issues.
• Registered tenancy deposits via TDS Custodial and issued relevant documents to the tenants & landlord.
• Carried out all pre-tenancy checks on landlords and tenants & drafted the tenancy agreement.
• Monitored & chased rent arrears promptly.
• Liaising with lettings negotiators to ensure pre-tenancy works is carried out.
• Issuing and distributing eviction notices for termination of tenancies & rent arrears.
• Registered the utilities including council tax for new tenancies.
• Managed multiple properties independently and efficiently.
• Administrative tasks & diary Management.

Maintenance Administrator at Assetgrove (2015 – 2017)

Acted as first point of contact for maintenance issues. Logged and tracked repairs using internal systems. Coordinated contractors and monitored work progress.

• Acted as first point of contact for maintenance issues.
• Logged and tracked repairs using internal systems
• Coordinated contractors and monitored work progress
• Organised inspections and surveys
• Escalated urgent issues to landlords

Lettings Negotiator/Administrator at Hunter & Hunter (2014– 2015)

Advertised properties on the agency website, zoopla and right move. Canvassed the local area for new landlords. Ensured properties met legal and safety standards.

• Advertised properties on the agency website, zoopla & right move.
• Canvassed the local area for new landlords,
• Ensured properties met legal and safety standards
• Organised property compliance checks (Gas Safety, EPC)
• Carried out property viewing and tenancy preparation.
• Registered and contacted potential applicants on the CRM system
• Reported property conditions and arranged maintenance

Lettings Negotiator at Abelsons (2013- 2014)

Advertised properties on the agency website, zoopla and right move. Canvassed the local area for new landlords. Ensured properties met legal and safety standards.

• Advertised properties on the agency website, zoopla & right move.
• Canvassed the local area for new landlords,
• Ensured properties met legal and safety standards
• Organised property compliance checks (Gas Safety, EPC)
• Carried out property viewing and tenancy preparation.
• Registered and contacted potential applicants on the CRM system

Playworker at St Mary's Primary School - Kidz Club (2010– 2013)

Maintained accurate records, demonstrating strong attention to detail and organisation. Managed day-to-day administrative tasks, including ordering equipment and materials. Ensured a safe environment by identifying potential risks and acting proactively.

• Maintained accurate records, demonstrating strong attention to detail and organisation
• Managed day-to-day administrative tasks, including ordering equipment and materials
• Ensured a safe environment by identifying potential risks and acting proactively
• Communicated effectively with parents, staff, and external agencies
• Followed strict safeguarding procedures, policies, and confidentiality standards
• Organised structured activities, showing planning and time management skills
• Provided first aid and responded quickly to incidents when required.

Secondary School in GCSE (2004– 2009)

Child Care Level 2 (2009-2010)

Certificate in Airport Passenger Services Agent (2011-2011)

Business Administration (2011-2011)