Taya Aouf

University of Bristol student with 18 months' retail sales assistant experience, seeking a Sales Assistant role in retail. Experienced in customer service, till operation, stock replenishment, visual merchandising and maintaining store presentation during busy trading periods. Comfortable staying calm and polite when a customer is unhappy or in a rush, and used to working as part of a team to get through a shift smoothly and meet sales targets.

Balancing part-time retail work alongside study has meant managing time carefully and turning up reliably even when things are hectic. Fluent in English and Arabic.

Sales Assistant - Mamas & Papas, White City Westfield - White City Westfield

(2024-09 - 2026-04)

• Provided excellent customer service, greeting and assisting a high volume of customers with their purchases on the shop floor.
• Operated the till and handled cash and card payments accurately during busy trading periods.
• Replenished stock and helped maintain the store's visual appearance, including product displays and stock presentation.
• Resolved customer queries and concerns calmly and efficiently, escalating where needed.
• Worked collaboratively with the wider team to contribute to meeting sales targets in a fast-paced environment.

Work Experience Placement - Barts Health NHS Trust

(2025-10 - 2025-10)

Shadowed staff across a busy hospital environment, observing patient-facing and administrative processes in a professional, high-pressure setting.

BSc - Social Policy - University of Bristol (2026-09)

A Levels - English, Law, Sociology - William Morris Sixth Form, London (2024-09 - 2026-06)

8 GCSEs - English (9) and Maths (6) - El Alsson International School, Egypt (2015-04 - 2024-06)