Terrie Johnson

Dedicated professional with a strong foundation in product knowledge, team building, and stock management. Demonstrates exceptional customer service skills, including complaint handling and outstanding customer service delivery. Proficient in safe stock handling, cash handling, and shelf stocking, ensuring efficient operations and customer satisfaction.

Known for patience and empathy in all interactions, complemented by effective time management abilities. Committed to leveraging skills in basic life support to enhance workplace safety and contribute to organisational success.

Retail Assistant - TESCO SUPERSTORE - Bristol

(2018-05 - 2025-07)

• Provided outstanding in-store experience through positive and attentive customer service.
• Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
• Worked closely with management to train new team members, supporting optimal sales productivity.
• Used outstanding product knowledge, sales abilities and customer relation skills to drive substantial profit increase.
• Minimised stock damage by consistently practicing safe and secure stock handling methods.
• Cultivated customer relationships, boosting loyalty and retention

Care Worker - EVOKE HOME CARE

(2017-08 - 2018-01)

• Assisted individuals with daily living activities, including washing, dressing, laundry and meal preparation.
• Provided personal-hygiene assistance, consistently promoting comfort, dignity and respect.
• Performed range of mobility exercises, supporting improved service user health and fitness.
• Introduce medication reminder systems, resulting in minimised missed dosage incidents.
• Followed safe manual and hoist lifting techniques to ensure highest level of clients safety.
• Supported, guided and empowered service users to achieve their optimal capabilities.

GCSEs - ENGLISH LITERATURE, ENGLISH LANGUAGE, BIOLOGY, CHEMISTRY, PHYSICS, MATHS, HISTORY - Henbury School (2017-01)