Tetyana Ruggiero

A dedicated and personable hotel receptionist with experience in the hospitality industry, providing exceptional customer service and ensuring a seamless guest experience. Strong communication skills, attention to detail and ability to handle high-pressure situations whilst taking a creative approach to work, with the desire to take on new challenges.

Warehouse operative - James and James Warehouse - Northampton

(2023-06 - 2024-01)

• Picking of goods and products from electronic orders
• Scanning good and packing ready for dispatch
• Packaging gift boxes

Warehouse operative - Monsoon Accessorize - Wellingborough

(2022-09 - 2023-06)

• Picking and packing items of accessory
• Scanning of goods and preparing for dispatch

Hotel Receptionist - Sobornyi Five-Star Hotel - Ukraine

(2019-06 - 2021-06)

• Using electronic booking and reservation system
• Communication with customers through email and telephone
• Providing welcome and exit package to guests
• Liaising with kitchen regarding guests' meal requirements
• Providing guests information on tourist attractions and landmarks
• Helping in kitchen when necessary

Functional Skills - Tresham College (2009 - 2012) Wellingborough

General Education Diploma - School 9 Secondary School Ukraine