Customer Service Professional
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Enthusiastic and motivated Customer Service professional. Polite and professional at all times, can utilise my communication skills in all settings to ensure the highest standards of Customer Service. Able to build rapport with people easily and respond positively to meet requests. Well presented, discrete and tactful, has the ability to remain calm in a crisis and make effective problem-solving decisions.
I have a strong background in Administration, Marketing support, and Client engagement, where I have developed key skills in organisation, communication, and problem-solving. In my previous roles, I managed multiple tasks such as handling enquiries, coordinating schedules, and ensuring projects were completed accurately and on time. I am known for my attention to detail and ability to stay calm and professional under pressure.
These experiences have strengthened my teamwork and time management skills, which I believe are essential in fast-paced environments. I am now looking to apply these transferable skills in a new role.
Solent University Southampton, MA Marketing Management (Achieved Merit) Sept 2016 - June 2018
Solent University Southampton, BA Marketing (Achieved First Class Honours) Sept 2013 - June 2016
