Theo McLaughlin

Motivated and professional candidate with experience in both retail and hospitality settings. I perform well in fast-paced environments and bring strong communication, teamwork, and problem-solving abilities to every role. I am committed to delivering excellent customer service, maintaining high standards, and completing tasks efficiently and accurately.

Sales Assistant at Haribo In this role, I developed strong retail skills, including processing transactions accurately, promoting products during customer interactions, and maintaining high standards of store presentation through merchandising, stock replenishment, and housekeeping. I also gained experience in recommending suitable products and advising customers on current promotions. During my time at Haribo, I completed extensive training and achieved a Health and Safety Certificate.

Front of House Team Member at The Sun Inn Pub

This role, undertaken while studying for my GCSEs, provided valuable experience in a fast-paced hospitality environment. It helped me develop confidence, resilience, and strong customer service skills. I gained experience in responding to customer concerns professionally and ensuring that each customer received a positive experience.

Customer Assistant at Ben Sherman

As part of a newly opened store, I supported the set-up of the shop and quickly became confident in using retail equipment and systems. This role also developed my ability to provide product guidance and make suitable recommendations to customers, helping to create a positive shopping experience.

Volunteer at Prospect Hospice and Sense Charity

Through occasional weekend volunteering with Prospect Hospice and Sense Charity, I supported worthwhile community initiatives and contributed to a positive environment for others. This experience strengthened my appreciation of compassion, teamwork, and the importance of offering professional and respectful support.

A-level in Law, Psychology, and English Literature – Cirencester College