Thomas Mulholland

Operations leader with 20 years in fund accounting and financial services. Expertise in risk management, automation, regulatory compliance, and client servicing, with a proven record of delivering operational excellence and leading high-performing teams.

Operations Manager – Fund Accounting - FNZ EU DAC - Fenian Street, Dublin

(2008-08)

• Achievements: Led team of 13 fund accountants, achieving 95%+ client satisfaction scores across SLA surveys.
• Implemented robotics/automation solutions - reducing processing and/or risk, 5 FTE saving.
• Directed multiple client change requests and rebranding projects across EU clients.
• Awarded People’s Choice Award (2018)
• Responsibility: Oversaw end-to-end fund accounting services for outsourced client functions.
• Managed supplier contracts, risk reporting, and SLA compliance.
• Liaised with auditors, fund managers, and international banks.
• Reviewed Trading, NAV calculations, Reconciliations, Client and Regulatory reporting, and Corporate Actions.

Settlements Analyst (Specialist level) - Citi - Queens Rd, Belfast

(2007-07 - 2008-07)

• Achievements: Reduced cash and suspense breaks in Exchange Traded Derivatives team, earning Employee of the Month recognition.
• Responsibility: Daily reconciling the Future and Option trades and margin movements on the US, Brazilian, and European exchanges and associated cash reconciliations for both propriety and client trading
• Acted as key liaison between Belfast operations and London trading desks.
• Green Team member

ACCA (2015)

Chartered Banker - Institute of Bankers in Ireland (2006)

MSc - Finance - Queen’s University Belfast (2004)

BSc - Economics with Management - Queen’s University Belfast (2001)