Tia Carter
Shift Manager
Talent
West Malling, EnglandMember since July 5, 2026
Contamination control proceduresDeep-cleaning expertisePublic inquiry managementEmotional situation handlingEmpathetic and gentle handlingAnimal welfare/Husbandry
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Contamination control proceduresDeep-cleaning expertisePublic inquiry managementEmotional situation handlingEmpathetic and gentle handling
About
I am a highly resilient and dedicated shift Manager, skilled in team leadership and customer service. I am reliable, adaptable, and committed to delivering excellent customer experiences. I have a genuine passion for animals care and welfare.
Experience
Manager - McDonald's
(2022-06)
- Resolved complex customer complaints with empathy and professionalism, maintaining a calm environment.
- Enforced hygiene, sanitisation, and facility maintenance protocols to ensure compliance with local health regulations.
- Completed training on diversity, inclusion, and food safety standards.
Volunteer - Lambing - Local Farm
Volunteer - Cats Protection
Volunteer - Aquarium
Volunteer - Outdoor Animal Sanctuary
Education
BTEC National Extended Diploma - Animal Management - MidKent College (2021-09 - 2023-09)
Skills
Shift Manager