Ismaiul Rahman
Shift Manager
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About
Led front-of-house and kitchen teams through busy shifts, making sure everyone knew where they needed to be and service stayed quick even during the lunch and dinner rushes. Kept a close eye on stock levels throughout each shift, flagging low items before we ran out Trained new starters on food safety and customer service, getting them up to speed quickly while handling customer complaints and on-the-spot issues as they came up.
Experience
Shift Manager at Wingstop (2024-05 – Present)
- Led front-of-house and kitchen teams through busy shifts, making sure everyone knew where they needed to be and service stayed quick even during the lunch and dinner rushes.
- Kept a close eye on stock levels throughout each shift, flagging low items before we ran out
- Trained new starters on food safety and customer service, getting them up to speed quickly while handling customer complaints and on-the-spot issues as they came up.
Content Analyst at Independent Youtuber (2025-11 – 2026-03)
- Looked closely at engagement metrics and audience behaviour for the creator, identifying what resonated most with viewers and turning those insights into actionable video ideas, script angles, and thumbnail concepts that helped grow their channel.
Freelance Tutor at Self-Employed (2022-11 – 2023-12)
- Delivered structured, tailored sessions for A-Level Mathematics, simplifying complex calculus, algebraic frameworks, and statistical theories.
- Made exam preparation a key focus, using past papers and targeted practice to build confidence, while regularly tracking progress and adapting my teaching style whenever students struggled.
Retail Volunteer at Sue Ryder (2022-08 – 2023-02)
- Arranged products to look appealing, handled cash payments, and kept the shop clean and tidy.
Education
BA in Economics & Data Analytics – University of Manchester (2024-09 – 2027)
A-Levels – Loreto Sixth Form College (2020-09 – 2022-08)
GCSEs – Parrs Wood High School (2015-09 – 2020-08)


