Tia Newton

A well-presented, hardworking individual with a pleasant personality and a passion for supporting others. Having a proven ability to give an outstanding effort towards my work. Open to learning new skills and techniques whilst at the same time able to follow instructions and guidance provided.

Always striving to provide the best work in whatever role or task I have worked in, customer service and client satisfaction is always at the front of my thoughts. I have a caring nature with a focus on attention to detail. I always work proactively, friendly and efficiently.

I believe I can adapt and integrate my knowledge and experiences in my next opportunity.

Detention Custody Officer - Serco Derwentside Immigration Removal Centre

(2025-12)

• Maintain safety and security across the center
• Build professional, respectful relationships
• De-escalate challenging situations calmly
• Support people from diverse cultures and backgrounds
• Stay alert, hands-on, and ready for anything
• Calm under pressure, Able to listen without judgement
• Confident handling difficult situations
• Respectful of every background and culture
• Motivated to help people through tough moments
• Caring for vulnerable people
• Managing complex public service
• Creating safe and secure environments
• Treat everyone with dignity and respect
• Support scared, frustrated, or vulnerable people
• Communication and empathy-not authority

Store Assistant - Pets at Home

(2025-07 - 2025-12)

Working at pets at home has not only expanded my customer service skills but my animal knowledge as well. By getting involved in animal sales, I learned and developed my skills in the industry.

Part-time Canteen Worker - Bishop Burton College

(2023-09 - 2024-06)

While studying at Bishop Burton I also worked part time in the college canteen. I was able to expand my customer service skills. I was able to work under pressure in a fast-paced environment, building up my confidence working with people.

Store Assistant - Roni's Ponies Saddlery

(2022-07 - 2023-10)

Till and customer service trained. Store assistant under the guidance of two store managers, taking responsibility for stock rotation and marketing.

• Assisting customers with their needs such as assisting with fitting riding helmets
• Helping find the right items for them and their equine
• Making sure that they are enjoying their experience
• Ensuring customers are well treated
• Making sure they have the correct resources for their equines

Stable Hand - Elm Court Equestrian Livery

(2022-02 - 2022-06)

Stable hand working early morning shifts for elm court equestrian. Working hard and promise making sure every stable was clean and tidy to make sure not only the owner was happy but to make sure that horse equines were living in the best possible environment they possibly could. This is the reason I chose morning shifts so I could broaden my experience of individual equines needs. My daily duties change on every visit to each stable, however they are all based on a varied care role.

L3 Certificate in Agriculture - Agriculture - Bishop Burton College (2023-09 - 2024-06)

GCSE - English

GCSE - Health and Social Care

GCSE - Food Technology

GCSE - Art and Design

L2 Agriculture - Agriculture A Level - Health and Safety