Tianna Hemming
Logistics Co-ordinator
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About
A driven and passionate logistics professional with hands-on experience across administrative and operational roles. I thrive in fast-paced environments and am eager to grow within the logistics and supply chain industry. I am a confident and approachable individual with a positive, bubbly attitude and strong customer service skills.
I take pride in building good relationships, working as part of a team, and delivering a high standard of work. I am highly organised, reliable, and motivated to continue developing my skills and progressing within a dynamic organisation.
Experience
Logistics Co-ordinator - Smurfit Westrock - Birmingham
(2024-07)
- First point of contact for drivers arriving on site
- Managed inbound and outbound tracking using Excel
- Produced reports for operational and warehouse use
- Communicated with internal teams, suppliers, and drivers
- Conducted stock takes and supported inventory accuracy
- Used SAP and Metro systems for bookings and updates
- Checked vehicles and ensured compliance procedures were followed
- Supported daily transport planning and scheduling
- Assisted management with operational improvements
- Maintained accurate documentation and records
Transport Operator - Davies Turner & Co Ltd - Birmingham
(2023-06 - 2024-07)
- Planned and coordinated UK delivery and collection routes
- Managed customer queries, complaints, and damage reports
- Handled high-volume phone and email communication
- Scheduled deliveries with third-party providers
- Maintained accurate stock control records
- Produced Proof of Delivery (POD) documentation
- Monitored delivery performance and resolved issues
- Ensured timely and accurate deliveries
Warehouse Specialist / Transport Planner - GXO Logistics - Birmingham
(2022-08 - 2023-02)
- Planned domestic and international shipments
- Prepared delivery notes, labels, and shipping paperwork
- Communicated with drivers and contractors daily
- Managed emails and telephone enquiries
- Maintained organised records and documentation
- Conducted stock control and data entry
- Supported training of new employees
Education
A Level - Business - Sutton Coldfield College (2021 - 2022)
