Tianna Wong

I am a motivated and reliable individual with experience in customer service and hospitality. Skilled in communication, teamwork and handling fast-paced environments while delivering excellent customer service. Experienced in processing payments, resolving customer issues, and working collaboratively to achieve team goals. Eager to apply these transferrable skills in a professional role while continuing to develop personally and professionally.

Front of House Staff - Golden House, Peterborough - Peterborough

(2023-06 - 2025-10)

• Managed financial transactions efficiently by producing bills and handling both cash and card payments, ensuring smooth and efficient cash flow
• Demonstrated strong communication and presentation skills by promoting menu items, staying up to date with menu changes, and providing customers with informed recommendations
• Resolved customer issues promptly and professionally, maintaining high levels of customer satisfaction through effective problem-solving and communications

Dishwasher - Golden House, Peterborough - Peterborough

(2022-06 - 2023-06)

• Maintained high hygiene and cleanliness standards by efficiently washing dishes, helping the team deliver smooth and timely service during busy periods

Dance Teacher - Tu Danse, Peterborough - Peterborough

(2024-12 - 2025-03)

• Led children's dance lessons by teaching choreography, managing groups and providing guidance and feedback, helping students build confidence and discipline

Bsc - Accounting and Finance - University of Leicester (2025-09)

A-Levels - Business, Maths, Physics - Spalding High School (2018-09 - 2025-06)

AS Level - Core Maths - Spalding High School

GCSEs - Spalding High School