Tilli Tyson

Friendly, reliable and hardworking female with a positive attitude, eager to work. Having successfully run my own beauty business, I have developed excellent customer service skills, great attention to detail, and the ability to work both independently and as part of a team. I am confident in communicating with all kinds of people, handling payments, and keeping work areas organised, clean and safe.

Service Staff at piri finos (2022-01 – 2023-12)

• Greeted customers warmly and answered questions clearly
• Served customers at tills, handled cash/card payments accurately and balanced the till at the end of shift
• Kept work areas clean, tidy and safe at all times
• Helped team members when busy, worked well under pressure and followed all health & safety rules
• Handled small customer concerns calmly and politely, or passed them to a manager when needed

Beauty Business Owner at beauty buisness owner (2023-01 – Present)

• Customer Service: Built a loyal client base by delivering excellent service, listening to customer needs, giving advice, and ensuring every person felt valued and happy with their experience.
• Responsibility & Organisation: Managed all aspects of the business independently – including booking appointments, keeping accurate records, managing my time effectively, and always arriving punctually.
• Handling Payments: Processed cash and card payments accurately, handled transactions securely, and balanced takings at the end of each day.
• Product Knowledge: Learned detailed information about all products I used, explained features and benefits to customers, and recommended items suited to their needs – similar to helping customers find products in store.
• Adaptability: Dealt with different people and situations calmly, solved small problems quickly, and remained professional even during busy or challenging periods.
• Presentation: Kept my workspace tidy, attractive and well-stocked, ensuring high standards of presentation at all times.