Tomoka Doi

Educated in English since the age of five, I have experience in a range of customer-facing roles. I enjoy working with people, supporting my team and learning new tasks. I take pride in providing considerate, customer-focused service and maintaining high standards of cleanliness and quality, with strong attention to detail.

Cake Shop Assistant (2024-09 – 2025-02)

• Assisted customers with cake and confectionery purchases and handled telephone orders.
• Prepared and arranged confectionery gift assortments, ensuring an attractive presentation.
• Assisted with basic kitchen tasks and maintained high standards of cleanliness throughout the shop, including floors and toilets.

Drugstore Retail Assistant (2026-06 – 2026-08)

• Replenished stock according to scheduled tasks and time limits.
• Supported colleagues by assisting in areas where tasks were falling behind schedule.
• Responded politely to customer enquiries and helped customers locate products.

Supermarket Promotional Staff (2026-06 – 2026-08)

• Promoted products proactively by engaging customers and offering samples.
• Listened carefully to customer feedback and reported findings accurately in daily reports.
• Communicated product ingredients, allergen information and relevant precautions clearly to customers before offering samples.

Floriculture – Yatsugatake Agricultural College (2025-04 – 2025-09)

English-medium IB education – Gunma Kokusai Academy (GKA) (2022-04 – 2025-03)