Operator 1 - Church and Dwight UK Limited - Folkestone, UK
(2024-06)
Loading components, conducting line startups, performing machine changeovers and wash-downs, troubleshooting faults, and managing computer-controlled parameters on 12-hour, 4-on-4-off shifts.
- Production Operations: Ensuring efficient, continuous operation of high-speed production lines.
- Technical Tasks: Loading materials, conducting, setting up and adjusting machinery during changeovers and performing necessary wash-downs.
- Process Control: Monitoring and adjusting, computerized production parameters, and responding to alarms or faults.
- Maintenance & Troubleshooting: Solving technical problems, and assisting, with, machinery upkeep.
- Safety & Compliance: Adhering to strict safety, health, and quality standards in a fast-paced, 12-hour shift, environment.
- Quality check, CIP, Bulk Manufacturing and Transfer, Paper work [Documentation]
- Communicate effectively and teamwork according to the organisation policies to achieve departmental objectives and KPIs.
Production Operator - HRGO Agency
(2022-08 - 2024-06)
Business Analyst and Project Management [Training] - Tritek Consulting Ltd - London, UK
(2022-06 - 2023-06)
Overseeing the delivery of BA services on projects, including modernising the firm's recruitment dashboard for competitive edge, enhanced talent acquisition and retainment, and improved user experience with a focus on improving the usability, accessibility, and overall satisfaction of the website while adding new market features.
- Requirement Management: Actioning in-depth interviews and workshops with hiring managers, HR, and other stakeholders to uncover pain points and business requirements.
- Employing user stories with clear acceptance criteria and user cases to document requirements in functional and non-functional parts, ensuring clarity, completeness, and alignment with business objectives and for iterative development, achieving a 95% acceptance rate at first iteration.
- Data Analysis: Integrating market research, competitor analysis, and user surveys to gather data on emerging trends, expectations, and best practices in the recruitment landscape, and translate them into actionable insights for requirement analysis, solution design, and performance measurement.
- Solution Design: Effectively representing key user groups and their journeys through the recruitment process by creating three (3) detailed user personas and journeys, identifying opportunities for improvement.
- Engaging with the product design team in utilising Balsamiq, Visio, and LucidChart, as well as UX principles to design wireframes, functional prototypes, and low-fidelity mock-ups from requirements, ensuring multi-device-optimisation and alignment between requirements, user stories, and design artefacts throughout the development process.
- Backlog Grooming: Assessing the complexities of user stories and establishing the Definition of Ready (DoR) and Definition of Done (DoD) criteria with 80% of user stories meeting the DoR criteria before development.
- Utilising value scoring and impact analysis driven by RICE and MoSCoW techniques to prioritise backlog items, ensuring the availability of well-prioritised items on JIRA.
- Testing: Curating test artefacts such as scripts, cases, scenarios, and plans and partnering with the QA team to facilitating system integration and user acceptance testing with stakeholders, gathering feedback, and managing defects.
- Managing testing risks and issues by incorporating RAID management strategies, implementing risk migration plans and tracking them via the RAID log, resulting in 95% success rate of core functionalities.
- Stakeholder Engagement: Owning the RACI matrix for defining project roles, responsibilities, accountabilities, and pathways for communication with stakeholders while managing stakeholder expectations.
Business Analyst/Business Improvement Manager - Jezdeb Interbiz - Lagos, Nigeria
(2020-05 - 2022-06)
Operationalised business analysis for business process enhancements across 3 core business areas involving oil and gas, real estate development, and car dealership.
Process improvement: Analyse how work is done, identify inefficiencies or waste, and redesign processes to make them faster, more efficient, and higher quality.
Leading improvement projects: Plan and lead cross-department projects (such as Kaizen initiatives) that deliver measurable business improvements and cost savings.
Training and mentoring: Support teams by teaching and coaching staff in Lean Six Sigma tools and problem-solving methods.
Strategic alignment: Work with leadership to ensure improvement initiatives support the organisation's wider goals and priorities.
Driving cultural change: Encourage a culture of continuous improvement, accountability, and a focus on doing things right the first time.
Performance tracking: Monitor performance using data and analysis to ensure improvements are maintained and processes continue to perform effectively.
- Requirement Gathering and Analysis: Painstakingly elicited requirements across key business areas by spearheading workshops and brainstorming sessions with stakeholders, including executives, operations, and IT.
- Captured high-level requirements (HLRs) and granulated them into Epics, Features, and User Stories while highlighting common themes, prevailing trends, and critical business needs across the key areas.
- Business Process Mapping & Documentation: Performed in-depth business process flow analysis to identify bottlenecks and the potential improvements while utilising BPMN 2.0 standards to construct 'AS-IS' process maps for existing processes, leading to a 30% reduction in processing time and a 5% decrease in error rate.
- Developed 'TO-BE' process maps that reflected proposed improvements, carefully considering feasibility, impact, and alignment with overarching business objectives.
- Highlighted improvement areas and informed targeted change management strategies by conducting Gap Analysis, pinpointing the discrepancies between 'AS-IS' and 'TO-BE' states, increasing process efficiency by 12%.
- Data Analysis & Modelling: Gained insights into business areas by leveraging SQL and Excel to analyse relevant data to inform process optimisation strategies, resulting in a 10% improvement in operational efficiency and a 7% reduction in OPEX.
- Constructed data models representing the relationships between data points, consequently facilitating the identification of hidden trends and patterns.
- Technology Integration: Interfaced with IT teams via solution workshops, ideating on the appropriate solution to automate and streamline business processes.
- Managed data migration and system configuration, ensuring optimised technology implementation across diverse business contexts.
- Change Management: Devised and implemented change management strategies to manage transition to new processes; actioned change impact assessments; developed change communication plans; and managed change resistance by leading end-user training procedures that addressed 85% of stakeholder concerns in the first month.
- Risk Management: Teamed up with the PMO to instigate governance frameworks to identify and assess risks associated with the proposed changes and implementing mitigation measures.
- Communication: Managed communication across stakeholders, implementing Agile ceremonies such as Daily Stand-ups, Sprint Reviews, and Retrospectives to manage engagements, as well as reports, presentations, and emails.
Manufacturing Analyst/Team Leader/Line Supervisor - Coca-Cola - Lagos, Nigeria
(2010-01 - 2020-12)
- Data-driven optimisation: Deployed data analytics tools to analyse production data, identify trends, and areas for efficiency improvement, resulting in a 15% decrease in production down time following the implementation of insights.
- Engaged with the operations, engineering, and quality team to implement process improvement initiatives; set KPIs, tracked progress, and measured impact on the KPIs.
- Business Analysis: Operationalised a thorough business process analysis to identify cost reduction, waste minimisation, and overall production efficiency enhancement, utilising value stream mapping to identify non-value-added activities that contributed to the 15% reduction in production down time.
- Documented requirements for new manufacturing processes, employing technical documentation skills to define the functional requirements for a new automated inspection system.
- Evaluated the cost-benefit analysis of proposed process changes and investments, presenting clear recommendations for decision-making.
- Quality Assurance: Monitored quality control data to identify and address potential quality issues, including utilising the Six Sigma methodology to reduce product defects by 30%, improving quality standards and customer satisfaction.
- Maintained a comprehensive documentation of compliance procedures and corrective action plans, improving traceability and audit readiness while ensuring transparency and continuous improvement.
