Toria Griffiths
University Student | Retail & Customer Service | Musical Theatre
About
Motivated and reliable university student with hands-on experience in retail and customer service. Known for delivering excellent customer care, working efficiently in fast-paced environments, and maintaining a positive attitude under pressure. Currently seeking part-time employment to complement academic studies and further develop professional skills. Quick to learn, adaptable, and committed to contributing positively to any team.
Experience
Retail Assistant - Asda Superstore Swansea - Upper Fforest Way, Swansea, SA6 8PS
(2023-06 - 2024-12)
- Delivered excellent customer service in a fast-paced retail environment
- Managed stock levels, restocked shelves, and maintained store presentation
- Operated tills and handled cash/card transactions accurately
- Assisted with promotional displays and seasonal campaigns
Dance Teacher and Teaching Assistant - Stage 8 Theatre School - New Street, Neath, SA11 1RT, Wales
(2022-03 - 2024-09)
- Responded to customer queries via phone and email
- Resolved complaints professionally and efficiently
- Maintained high customer satisfaction ratings
- Delivered excellent classes for students to help enhance their learning of theatre
University Society Member - Musical Theatre Society
- Participated in events and contributed to planning activities
- Developed teamwork and leadership skills
Volunteer - Women's Aid
- Supported community initiatives and fundraising efforts
Education
Bachelor's Degree - Musical Theatre Music - University of Chichester (2027-09)
BTEC Performing Arts Level 3 - Extended Diploma - Performing Arts - Gower College Swansea (2022-09 - 2024-05)
