Michael Allen

A reliable, hardworking and motivated individual with extensive experience in retail, stock and cleaning environments. Proven ability to maintain high standards of cleanliness, organisation and customer service in busy settings. Physically fit and comfortable with hands-on work, including stock handling and cleaning tasks. Now seeking opportunities in cleaning or supermarket roles where I can contribute to a well-run and efficient team.

Customer Service Assistant - Morrisons - Brighton

(2008-01 - 2025-01)

Worked in Fresh Food and twilight shifts in a busy supermarket environment

• Delivered high levels of customer service, assisting customers with queries, directions and product information
• Maintained excellent cleanliness and hygiene standards across the shop floor, stock areas and workstations
• Replenished shelves, rotated stock and ensured displays were well presented and fully stocked
• Handled cash and card transactions accurately, ensuring a smooth checkout experience
• Received and unloaded deliveries, checking stock and organising items in storage areas
• Safely moved pallets and cages, following health and safety procedures
• Supported colleagues to ensure efficient day-to-day running of the store
• Responded quickly to spills, hazards or issues to maintain a safe environment

Customer Service Assistant - Safeway's / Somerfield - Brighton

(2003-01 - 2008-12)

• Operated tills in a fast-paced retail environment, serving a high volume of customers
• Handled cash and card payments accurately and responsibly
• Provided friendly and helpful service, resolving customer queries when needed
• Assisted with general shop floor duties, including restocking shelves and maintaining presentation standards
• Helped keep the store clean, tidy and safe for customers and staff

Cleaner - Trafford Park Cleaning Company - Brighton

(2003-01 - 2003-12)

• Carried out cleaning duties within retail environments to a high standard
• Sweeping, mopping, vacuuming and wiping surfaces to maintain cleanliness
• Completed deep cleaning tasks when required, including floors and high-use areas
• Ensured cleaning equipment was used safely and stored correctly
• Followed health and safety guidelines at all times
• Worked efficiently to complete tasks within set timeframes

GCSEs - Uplands School

Agriculture - Plumpton College