Tracey Macdonald

I am an organised and reliable Finance and Administration with over 20 years' experience in administration, customer service and office management across the NHS and the construction sector. I am a experienced in payroll administration, Xero, VAT returns, CIS, PAYE, invoicing, diary management and confidential record keeping. I am currently studying AAT level2&3 in bookkeeping

Company Secretary (Part-Time) - Construction Company

(2019-09)

Responsible for the day-to-day financial and administrative running of a busy construction company.

• Process weekly payroll using PAYE and CIS.
• Prepare and submit VAT returns.
• Raise invoices and maintain accurate financial records.
• Use Xero for daily bookkeeping and financial administration.
• Prepare information for tax returns and liaise with the company's accountant.
• Respond to customer enquiries by telephone and email.
• Maintain organised company records and documentation.
• Provide general office administration and business support.

Consultant Orthopaedic Secretary - Royal Bournemouth Hospital

(2007-05)

Provide comprehensive administrative support to two Consultant Orthopaedic Surgeons within a busy NHS department.

• Manage complex consultant diaries and clinic schedules.
• Produce accurate clinic letters and operation notes using audio typing.
• Prioritise urgent referrals and patient correspondence.
• Respond to patient enquiries and arrange appointments.
• Manage confidential medical records in line with NHS policies.
• Handle high volumes of telephone calls, emails and correspondence.
• Work independently while supporting a busy clinical team.

Administration Assistant - Nationwide Building Society

(2006-01 - 2007-12)

• Provided administrative support within a busy office.
• Managed incoming telephone enquiries.
• Sorted and distributed post.
• Assisted with diary management and general office administration.
• Maintained accurate customer records.

X-Ray Clerk - Royal Bournemouth Hospital

(2006-01 - 2007-12)

• Welcomed patients and booked them in for appointments.
• Responded to patient enquiries.
• Prepared imaging records for clinics.
• Distributed X-ray reports to GP surgeries.
• Maintained accurate patient records.

GCSEs - English, Mathematics and Information Studies - Avonbourne Girls' School

AAT level 2&3 - Bookkeeping