Tracey Macdonald
Finance and Administration Professional
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About
I am an organised and reliable Finance and Administration with over 20 years' experience in administration, customer service and office management across the NHS and the construction sector. I am a experienced in payroll administration, Xero, VAT returns, CIS, PAYE, invoicing, diary management and confidential record keeping. I am currently studying AAT level2&3 in bookkeeping
Experience
Company Secretary (Part-Time) - Construction Company
(2019-09)
Responsible for the day-to-day financial and administrative running of a busy construction company.
- Process weekly payroll using PAYE and CIS.
- Prepare and submit VAT returns.
- Raise invoices and maintain accurate financial records.
- Use Xero for daily bookkeeping and financial administration.
- Prepare information for tax returns and liaise with the company's accountant.
- Respond to customer enquiries by telephone and email.
- Maintain organised company records and documentation.
- Provide general office administration and business support.
Consultant Orthopaedic Secretary - Royal Bournemouth Hospital
(2007-05)
Provide comprehensive administrative support to two Consultant Orthopaedic Surgeons within a busy NHS department.
- Manage complex consultant diaries and clinic schedules.
- Produce accurate clinic letters and operation notes using audio typing.
- Prioritise urgent referrals and patient correspondence.
- Respond to patient enquiries and arrange appointments.
- Manage confidential medical records in line with NHS policies.
- Handle high volumes of telephone calls, emails and correspondence.
- Work independently while supporting a busy clinical team.
Administration Assistant - Nationwide Building Society
(2006-01 - 2007-12)
- Provided administrative support within a busy office.
- Managed incoming telephone enquiries.
- Sorted and distributed post.
- Assisted with diary management and general office administration.
- Maintained accurate customer records.
X-Ray Clerk - Royal Bournemouth Hospital
(2006-01 - 2007-12)
- Welcomed patients and booked them in for appointments.
- Responded to patient enquiries.
- Prepared imaging records for clinics.
- Distributed X-ray reports to GP surgeries.
- Maintained accurate patient records.
Education
GCSEs - English, Mathematics and Information Studies - Avonbourne Girls' School
AAT level 2&3 - Bookkeeping
