Tracey Spyve

Highly organised and reliable administrator with 10+ years' experience supporting, finance, HR, operational and data functions across national charities and smaller independent organisations. Experienced in invoice processing, reconciliations, CRM / database management, and producing accurate financial and operational reports. With 6+ years of remote working experience, including Virtual Assistant work, I am confident working independently, managing priorities, and delivering high quality finance and administrative support.

I am particularly interested in finance and data-focused roles within the charity sector where accuracy, structure, and process improvement are key.

Administrator (Maternity Cover) - Confidential Employer

(2025-11)

• Manage shared inboxes, maintain accurate organisational records, and provide day-to-day support to Co-CEOs, Head of Operations, and wider team.
• Coordinate quarterly planning meetings, event and project debriefs, senior diary schedules, meeting notes, and follow-up actions.
• Process invoices and complete monthly bank reconciliations, maintaining accurate financial records and supporting financial monitoring and reporting.
• Support member onboarding, prepare Memoranda of Understanding (MOUs), and facilitate ongoing member communication.
• Support recruitment administration, including advertising job vacancies.
• Maintain CRM / membership platform, ensuring accurate records and smooth operational administration.

HR Data Administrator - Confidential Employer

(2025-01 - 2025-11)

• Inputted and updated employee data, ensuring accuracy and compliance.
• Supported onboarding and offboarding administration and employee documentation processes.
• Prepared HR correspondence and maintained confidential employee records.
• Generated Excel reports to support payroll and operational requirements.
• Maintained data quality through audits and cleansing, supporting system updates and transfers.
• Handled confidential information in compliance with data protection requirements.

Administration Officer (Business Support), Quality Team - Confidential Employer

(2023-11 - 2025-03)

• Provided day-to-day administrative support including inbox management, document updates, report preparation, and shared record maintenance for the Head of Advice Quality and wider teams.
• Produced statistical reports and supported data analysis for compliance and operational reporting.
• Coordinated meetings, workshops, Q&A sessions, and team away days.
• Improved administrative systems and processes to support more efficient and consistent team workflows.
• Managed internal and external communications, including newsletters and inter and intranet updates.

Administrative Officer - Confidential Employer

(2023-11 - 2024-08)

• Managed diaries, inboxes, and client documentation, including onboarding and offboarding processes.
• Updated HR templates and prepared client documentation including contracts, handbooks and operational records.
• Supported invoice processing and payment scheduling, liaising with accountant/bookkeeper as required.
• Monitored cash flow, supported monthly reconciliations, and supported credit control activities by monitoring outstanding invoices and issuing payment reminders.

Witness Service Administrator - Confidential Employer

(2018-05 - 2023-10)

• Managed shared inboxes and administrative workflows.
• Processed volunteer expense claims, raised purchase orders, and supported recurring finance administration processes.
• Supported finance system transition activities and template design for volunteer expenses.
• Maintained secure national database records, managing user profiles and ensuring data accuracy and confidentiality.
• Built and maintained relationships with volunteers and staff, ensuring accurate processing of volunteer expenses and associated administrative records.
• Created and maintained service documents and supported events.

Finance/Admin support (VA service) - Self Employed

(2021-04 - 2023-10)

• Provided administrative and operational support to small business clients, including inbox and diary management, document preparation, spreadsheet tracking, and client communication.
• Managed invoicing, expense tracking, and monitoring of outstanding payment and client accounts to support day-to-day financial administration.
• Managed digital filing systems and supported efficient day-to-day business operations for clients.
• Worked independently to manage competing priorities and ensure timely completion of tasks.

Data Analytics - Data Analytics - Confidential Employer (2025 - 2025)

Level 2 Certificate in IT User Skills - IT User Skills - BCS (2015 - 2015)

Diploma Part 1 - Health and Safety - NEBOSH (2004 - 2004)

General Certificate - Health and Safety - NEBOSH (2003 - 2003)

6 Subjects equivalent to between a GCSE and A level - General Education - High School (1993 - 1993)