Tracy Day
I am hardworking and honest, reliable and positive. I like a variety of tasks. I enjoy working with the public.
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About
I am a former store manager and counsellor looking for a new public-facing role. I am a patient, friendly and compassionate person with good communication skills and a polite and professional phone manner. I have a passion for Formula 1, and I enjoy travelling and making jewellery. I am a bubbly person who will always try to be positive; I think this kind of thinking is essential to a happy life.
Experience
Shop Assistant at Holland & Barrett (2020-01 – Present)
Cleaner at Netherhayes Care Home (2017-01 – 2019-12)
Keeping the residents happy along with training new staff
Shop owner/manager at Trulee's Boutique (2016-01 – 2020-12)
Managing two stores (a boutique and a bakery), ordering stock and keeping bookwork up to date while engaging with customers
Assistant/Waitress at Pebbles Bed and Breakfast (2015-01 – 2019-12)
Communications Officer at Metropolitan Police (2006-01 – 2014-12)
Serving as a communications officer for the Metropolitan Police, taking 999 calls and liaising with other emergency services to respond to incidents, and training new colleagues
Bar staff at West Lodge Function Suite (1991-01 – 2006-12)
Waitressing and bar work at bars and function suites, involving high standards of hygiene maintenance, staff training and engaging with customers
Career break (1989-01 – 1991-12)
Career break due to the birth of my son
Sales Assistant at Pretty Legs Lingerie (1988-01 – 1989-12)
Assistant Manager at D. Russell Jewellers (1985-01 – 1989-12)
Bar Staff at Sullivans Wine Bar & Restaurant (1983-01 – 1985-12)
Manager at Bartons Bakery (1979-01 – 1982-12)
Managing two stores (a boutique and a bakery), ordering stock and keeping bookwork up to date while engaging with customers
Volunteer Counsellor at Terrence Higgins Trust
Volunteering as a counsellor for the Terrence Higgins Trust, giving emotional and practical advice on sexually transmitted diseases over the phone
Education
Government-accredited qualification in Nutrition – Holland & Barrett
Certificate in Counselling – College
Training in Volunteer Counselling – Terrence Higgins Trust
GCSE/O-Level in General Education – Secondary School
Course in Shellac Nails Application
