Tracy Jones

Typing letters, documents and notes for various solicitors, together with assisting with BACS payments, taking calls and making calls to clients and other parties. Assisting with conflict searches and opening and closing files. Assisting other departments within the firm when required.

Legal Secretary for the APL Team - JCP Solicitors

(2023-12)

Typing letters, documents and notes for various solicitors, together with assisting with BACS payments, taking calls and making calls to clients and other parties. Assisting with conflict searches and opening and closing files. Assisting other departments within the firm when required.

Receptionist/Legal Secretary - Crowley & Company

(2023-06 - 2023-12)

All reception duties to include answering the telephone, putting calls through to the correct fee earner, taking messages, and relaying those messages. Taking care of the reception area and ensuring it is neat and tidy. Monitoring the stationery cupboard and ordering stationery when needed. Sorting incoming and outgoing post. Typing digital dictations and dealing with clients when attending the office.

Secretarial Support - Ince Gordon Dadds LLP

(2016 - 2023)

Assisting with all aspects of typing for various offices remotely. This included letters, attendance notes, Court documents and formatting letters/documents in both Word and PowerPoint for the fee earners, and file opening. The team assisted offices in the UK, namely, London, Cardiff and Bristol.

Secretary/Receptionist - Cordner Lewis, Cardiff (BDE Law in Newport) - Cardiff

(2010 - 2016)

I worked for various departments which include the PI department, clinical negligence department and the RTA department. My responsibilities included typing letters, documents and Court documents, answering the telephone and dealing with clients/companies, opening and closing files. Other duties include photocopying and meeting and greeting clients.

Office Manager/Legal Secretary - Rowley Ashworth/Thompsons Solicitors - Cardiff

(2006 - 2010)

Whilst in Rowley Ashworth, my role was as an office manager and legal secretary. As office manager, I would oversee the day to day running of the office such as keeping personnel files, keeping track of holidays/sickness, petty cash and stationery. With regard to my role as legal secretary, I can confirm I worked for the Partner of the office and my responsibilities included typing letters and Court documents, dealing with clients on the telephone, photocopying and dealing with incoming and outgoing post.

Rowley

Ashworth then merged with Thompsons. The merger resulted in my role changing from office manager/legal secretary to legal secretary only. The main area of law in which I worked at Rowley Ashworth and Thompsons was in PI.

Legal Secretary and IT Assistant - Dolmans Solicitors - Cardiff

(1999 - 2006)

With regard to the legal secretary role, I typed letters/documents, managed telephone calls, photocopying and filing. Whilst working in the IT department, I assisted the IT manager and also held training sessions for new employees and for those who required further training in various software. Whilst at Dolmans, the areas of law in which I worked was PI, employment and disease.

Legal Secretary - Eversheds Solicitors - Cardiff

(1998 - 1999)

Supporting two fee earners with regard to typing, billing, photocopying and filing. The department I worked in was banking and finance.

Typist - Principality Building Society - Cardiff

(1993 - 1998)

Working within the typing department, typing letters and documents for the other departments within the firm.

Junior Typist and Receptionist - Steve Howells Insurance & Finance Services

(1988 - 1993)

Cantonian High School (1983 - 1988)

English Language - Cantonian High School (1987 - 1987)

Word Processing - Cantonian High School (1988 - 1988)

Ceramics - Cantonian High School (1988 - 1988)

English Literature - Cantonian High School (1988 - 1988)

Typing - Cantonian High School (1987 - 1988)