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Tracy Winterton

Reliable and highly experienced cleaning professional

Talent
65 The Grove, Walton, Wakefield, WF2 6LDMember since May 22, 2026
Office & commercial cleaningTeam supervision and coordinationCleaning schedule managementHigh standards of hygiene and presentationWashroom and infection control cleaningStock control and supply managementTime management and prioritisationWorking independently and using initiativeReliable and consistent work ethicWordExcelInternetOutlookAlcatel PC Console Reception SwitchboardLucent Definity Technologies PC Console Reception SwitchboardCampus Solutions Web Based systemCustomer Relationship Management systemOracle financial systemShorthandAudio TypingCopy TypingMedical ShorthandMedical Shorthand TranscriptionMedical TerminologyStaff TrainingStock Management
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Office & commercial cleaningTeam supervision and coordinationCleaning schedule managementHigh standards of hygiene and presentationWashroom and infection control cleaning

About

Reliable and highly experienced cleaning professional with 14 years in the commercial cleaning industry, including 3 years managing a team across a large secondary school campus. Skilled in organising cleaning schedules, maintaining hygiene standards, and ensuring facilities are ready for daily use. Known for being dependable, self-motivated, and able to work independently with minimal supervision.

Experience

Office Hygienist - Facultatieve Technologies

(2019-04)

  • Provide Deep Clean Service
  • Polishing
  • Hoovering
  • Mopping
  • Waste Removal
  • Detail Cleaning
  • Glass Cleaning
  • Toilet Cleaning
  • Manage stock
  • IOSH Managing
  • Cleaning Schedule
  • Perform Quality Cleaning Audit

Part-time Cleaning Supervisor - Out Wood Grange Academy, ICS

(2018-06 - 2021-03)

  • Supervision of Team of 13 people over 5 buildings on site
  • Liase with Area Cleaning Manager
  • Liase with Site Facilities Manager
  • Interviewing
  • Staff Induction
  • Time Sheets
  • Ensure cover for staff absence/holidays
  • Perform cleaning Audits
  • Provide Health & Safety Updates
  • Deep Cleaning
  • Detailing
  • Rubbish Removal
  • Damp Wiping
  • Cleaning Toilets
  • Hoovering
  • Glass & Mirror Cleaning
  • Hoovering, Mopping, Buffing

Part-time Office Cleaning – Unity Hall – Key Holder Position - B and L

(2018-10 - 2019-01)

  • Key Holder
  • Opening up the building
  • Hoovering
  • Mopping
  • Emptying Bins
  • Kitchens
  • Toilets
  • Communal Areas in Building
  • Lift Cleaning
  • Glass and Mirror Cleaning
  • Monitoring stock levels
  • Ordering stock
  • Time sheets

Part-time Cleaning Cover Supervisor - Showcase Leeds

(2018-06 - 2018-10)

  • Maintain office and building cleanliness
  • Cleaning Kitchens
  • Hoovering
  • Mopping
  • Sweeping
  • Damp wiping
  • Removal of rubbish
  • Cleaning of lifts
  • Cleaning Door Window Panels

Receptionist & Filing/Archive Assistant - Brownshipley Ltd - 3 Hardman Street, M3 3HF

(2008-08 - 2012-12)

Made Redundant

  • Operation of switchboard including answering incoming telephone calls promptly and transferring them in a professional manner
  • Making calls for other staff and finding telephone numbers using the electronic directory facility
  • Provide cover in reception including meeting and greeting clients and other visitors to the office, in a polite and professional manner
  • Assist with the booking of meeting rooms and preparing those rooms for meetings
  • Ensure that refreshments are taken to meeting rooms
  • Monitor return of portfolio folders to filing room and File letters & documents in correct portfolio folders
  • Develop own professional expertise through on the job training, formal training and professional qualifications
  • Various miscellaneous duties as and when required by line manager

BA (Econ) Administrator - University of Manchester, School of Social Sciences

(2003-04 - 2008-07)

Undergraduate Office

  • Taking primary responsibility for the administrative support of the Personal Development Portfolios and Personal Tutoring system for BA (Econ) students
  • Monitoring work and attendance of all students on BA (Econ) Degree
  • Liaising with Student Records Office regarding alterations to student records (withdrawals, interruptions)
  • Processing applications for Free Choice Units including maintaining records and approval notification
  • Advising students on regulations and examination conventions
  • Providing secretarial support to BA (Econ) Programme Tutors
  • Updating and maintaining the mitigating circumstances database for BA (Econ) students
  • Taking responsibility for the Undergraduate Reception area when on duty
  • Answering queries by email, letter and telephone and from personal callers, particularly from current students and academic staff
  • Making room bookings for the School controlled rooms
  • Assisting with the processing of examination results
  • Assisting with registration and the updating/maintaining of student records (campus solutions) (course changes/addresses)
  • Word-processing, photocopying, faxing and filing

Research Council and Staff Registration Co-coordinator - University of Manchester, Student Services Centre

(2002-01 - 2003-04)

  • Liaison with Research Councils over student registrations and statutory returns on a timely basis
  • Liaison with members of University staff registering on programmes, their departments and the Office of the Director of Personnel over the level of agreed fee remission and fees due; ensuring the collection of such fees on a timely basis
  • Supervision of a number of temporary staff at registration week at the beginning of the academic year
  • Knowledge of the Student Finance System to enable allocation of payments to sponsor accounts
  • Knowledge of the Customer Relationship Management System
  • Liaison with students and banks over unpaid cheques and ensuring subsequent collection of the amounts due
  • Assisting with tuition fee invoicing; authorising refunds, issuing journal documents
  • Member of the Students Services Team
  • Assisting with registration and the updating/maintaining of student records (course changes/addresses)
  • Word-processing, photocopying, faxing and filing

Awards & Examinations Secretary - University of Manchester, Awards & Examinations Office

(1994-09 - 2001-12)

  • Taking primary responsibility for the processing of examination results for the whole of the University
  • Processing and distribution of Student Loan Cheques for the whole of the University
  • Raising cheques for Opportunity Bursaries and assessing individual cases of students wishing to borrow money from the Short term assistance fund
  • Maintaining and updating Awards & Examinations Web pages using dream weaver
  • Departmental Safety Advisory duties
  • Answering queries by email, letter and telephone and from personal callers, particularly from current students and academic staff
  • Maintaining databases for Examinations Results and Opportunity Bursaries
  • Assisting with busy reception counter
  • Word-processing, photocopying, faxing and filing

Shorthand Secretary - University of Manchester, Awards Office

(1989-07 - 1994-09)

  • Processing and distribution of Student Maintenance Grant Cheques for the whole of the University
  • Assisting office manager with yearly report form returns to the LEA, Local Education Authority
  • Taking dictation and typing letters and reports using shorthand
  • Updating Student Records Database
  • Answering queries by letter and telephone and from personal callers, particularly from current students and academic staff
  • Assisting with busy reception counter
  • Typing, photocopying, and filing
  • Opening and distributing incoming post every morning for the whole Department of the Office of the Registrar

Education

Diploma - Medical Secretarial Course - South Manchester Community College (1987 - 1989)

CSE - Art, History, Mathematics, English, Typing, French, Biology, English Literature - Ellen Wilkinson High School

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