New Build Sales Advisor - Agency Temp
(2026-04)
- Supporting customers throughout the new build property sales process.
- Handling face-to-face customer enquiries professionally and confidently.
- Answering calls and responding to customer queries promptly.
- Following up customers and assisting with sales progression.
- Liaising closely with site managers and sales teams.
Flight Attendant - Ascend - London
(2025-05 - 2026-04)
- Delivered first-class customer service for private hire passengers and worldwide ACMI contracts.
- Conducted professional service and safety briefings.
- Prepared detailed flight reports and maintained accurate records.
- Managed emergency and first aid situations calmly and professionally.
- Maintained exceptional presentation and customer care standards.
Cabin Crew - SAS Connect - London
(2023-05 - 2025-05)
- Provided excellent customer service whilst ensuring passenger comfort and safety.
- Assisted with boarding, luggage stowage and seating arrangements.
- Handled difficult situations and challenging passengers professionally.
- Worked effectively within multicultural teams in fast-paced environments.
- Maintained high customer satisfaction through strong communication and attention to detail.
Senior Cabin Crew Member - Jet2 - Manchester Airport
(2012-03 - 2023-05)
- Led and mentored cabin crew teams across multiple aircraft types.
- Delivered crew briefings and ensured aircraft readiness before departure.
- Provided exceptional customer service to encourage repeat business.
- Handled emergency situations calmly whilst liaising directly with the Captain.
- Prepared incident and medical reports accurately and efficiently.
- Volunteered for Project Wingman during the Covid pandemic.
Credit Control Manager - Early Years Resources
(2009-01 - 2012-01)
- Managed customer accounts for schools and nurseries.
- Handled customer queries, orders and inbound calls professionally.
- Resolved invoice disputes and maintained strong client relationships.
- Demonstrated excellent organisational and administrative skills.
Estate Agent - Reeds Rains Estate Agents - Wilmslow
(2007-11 - 2009-01)
- Prepared property descriptions and marketing materials for listings.
- Organised property viewings and open house events.
- Guided buyers through the property purchasing process.
- Maintained accurate records of buyer interactions.
- Supported first-time buyers with mortgage and property guidance.
Travel Consultant - Manchester
(2005-04 - 2007-11)
- Managed client travel bookings and built repeat business.
- Coordinated with suppliers to secure competitive rates and services.
- Resolved customer issues professionally and efficiently.
- Achieved monthly sales targets consistently.
Sales Assistant - PH Media
(2004-01 - 2005-04)
- Worked within a call centre sales environment selling promotions to businesses.
- Consistently achieved monthly sales targets.
Senior Cabin Crew Member - MyTravel - Manchester Airport
(2001-01 - 2004-01)
- Promoted to Cabin Manager after 18 months.
- Managed cabin operations onboard A330 aircraft.
- Ensured excellent customer service and on-time performance.
Customer Service Assistant - Tesco - Handforth Dean
(1998-01 - 2001-01)
- Handled customer enquiries, complaints and refunds.
- Delivered excellent face-to-face customer service.
- Built strong rapport with customers and resolved issues effectively.
