Trang Nguyen

Friendly and reliable hospitality professional with three years at @cafecocotang, Nottingham, including more than one year of hands-on barista work. Confident using espresso machines, preparing a range of drinks, taking orders, processing payments and providing warm, efficient customer service. I work well under pressure and take pride in creating a welcoming experience for every customer. I am now looking for a barista role in Brighton alongside my freelance marketing work.

Barista & Café Staff at Coco Tang (2023-06 – 2026-08)

• Prepare and serve espresso-based coffees and other drinks during busy service, maintaining quality and an efficient workflow.
• Welcome customers, take orders, process payments and respond to requests in a friendly and helpful manner.
• Support front-of-house service, opening and closing duties, restocking and cleaning while maintaining food safety and allergen standards.
• Work effectively with the team during busy periods to provide a smooth and welcoming customer experience.

Marketing & Graphic Design Officer (Contract) at Nottingham Energy Partnership (2025-06 – Present)

• Deliver marketing tasks, including website and social media content, while managing deadlines across different projects.
• Create printed communications and film/edit short-form content to support community engagement.

Volunteer Shop Floor Assistant at Oxfam Beeston (2023-04 – 2023-12)

• Welcomed customers and donors, served at the till, processed cash and card payments, and kept the shop floor clean and organised.

Level 3 in Social Media for E-commerce – Think Employment (2026-07)

Intermediate in Graphic Design – Nottingham Trent University (2025-05)

Bachelor in Communication & Journalism – University of Journalism & Communication