Tresor Tshibangu

Highly adaptable and customer-focused professional with experience spanning education, logistics, customer service, retail, warehousing and sports coaching. Proven ability to build positive relationships, manage competing priorities, communicate effectively and deliver exceptional service in fast-paced environments. Recognised for reliability, attention to detail, professionalism and a strong work ethic.

Experienced working independently and collaboratively, quickly learning new systems and consistently meeting performance expectations. Now seeking a long-term opportunity offering progression within administration, customer service, operations, logistics or commercial business.

Amazon Delivery Driver (Self-Employed) - Amazon

(2026-05 - 2026-08)

• Completed high-volume multi-drop deliveries while consistently meeting demanding delivery targets and strict timescales.
• Used route optimisation technology and GPS systems to maximise efficiency and maintain excellent on-time performance.
• Delivered outstanding customer service, resolving delivery queries professionally and representing the company positively.
• Maintained accurate proof of delivery records and carried out daily vehicle safety checks.

PE Trainee Teacher - Lutterworth College

(2025-08 - 2026-07)

• Planned and delivered engaging KS3, GCSE and A-Level PE lessons.
• Managed behaviour effectively while adapting teaching to meet diverse learning needs.
• Worked collaboratively with colleagues, parents and external professionals to improve pupil outcomes.
• Accurately assessed progress and maintained detailed records.

Teaching Assistant - Stokes Wood Primary School

(2024-05 - 2025-08)

• Provided dedicated 1:1 support for pupils with additional needs, promoting academic and personal development.
• Adapted learning resources and monitored pupil progress.
• Built positive relationships with staff, parents and pupils.

Sports Coach - Mr Nics Sports Academy

(2023-10 - 2024-05)

• Delivered engaging sports sessions to children across Leicester schools.
• Promoted teamwork, confidence, discipline and healthy lifestyles.

Retail Assistant - Home Bargains

(2022-10 - 2023-05)

• Delivered excellent customer service in a busy retail environment.
• Processed deliveries, replenished stock and maintained merchandising standards.
• Handled customer enquiries professionally.

Warehouse Operative - Walkers Warehouse

(2021-05 - 2022-01)

• Picked, packed and prepared orders accurately within strict deadlines.
• Maintained high standards of safety and productivity.

Sales Associate - Foot Locker

(2020-05 - 2021-04)

• Exceeded customer expectations through expert product advice and excellent service.
• Supported sales targets, merchandising and stock control.

Customer Service Advisor - EE

(2019-09 - 2020-02)

• Handled customer enquiries by providing clear, accurate and professional support.
• Resolved issues efficiently while maintaining excellent customer satisfaction.
• Used internal systems to update customer records accurately.

Front of House Team Member - Konak Restaurant

(2018-10 - 2019-02)

• Delivered a welcoming dining experience through exceptional customer service.
• Worked efficiently during busy service periods while maintaining high standards.

In-house - Dominos

(2018-07 - 2019-02)

BSc (Hons) - Sport & Exercise Science - Staffordshire University (2021 - 2024)