Online Host at More Hope Today TV (2026-01 – Present)
Deliver engaging scripted presentations that combine evidence-based oral health education with biblical principles, ensuring clear communication and audience engagement.
Admin Assistant/Care Worker at Prospect Health Living Care (2025-04 – 2026-02)
Provided comprehensive administrative support within a busy office environment, ensuring the efficient day-to-day running of HR and operational processes.
- Reviewed weekly staff rotas to monitor staffing levels and support effective workforce planning.
- Monitored staff handover notes to ensure tasks were completed accurately and maintain continuity of service.
- Reviewed client care plans to ensure documentation remained accurate, up to date and compliant with company procedures.
- Managed shared email inboxes, responding to enquiries and escalating matters to management where appropriate.
- Maintained accurate and confidential employee records in line with company policies and GDPR principles.
- Organised, filed and maintained employee and operational documentation, ensuring records were accurate and easily accessible.
- Supported the onboarding process for new employees by preparing offer letters, employment contracts and onboarding documentation.
- Coordinated pre-employment checks, including Right to Work verification and DBS applications.
- Assisted with recruitment administration by communicating with candidates, arranging interviews and coordinating interview schedules.
- Prepared employment references for former employees and produced contractual amendment letters as required.
- Maintained accurate Excel records of daily staff and client hours to support payroll processing and reduce end-of-month administrative workload.
- Assisted payroll administration by collating employee working hours, contractual changes and client service hours for monthly payroll processing.
- Carried out regular data checks to ensure employee, payroll and operational records remained accurate and up to date.
- Supported monthly and quarterly audits alongside management to ensure compliance with company policies and regulatory requirements.
- Handled confidential employee information with professionalism, accuracy and discretion.
- Worked collaboratively with managers and colleagues to deliver an efficient, accurate and customer-focused administrative service.
- Provided hands-on care when required, including meal preparation and safe medication administration.
Dental Hygienist at The Dentist (2023-03 – 2024-06)
Delivered prophylaxis and scaling and root planing treatments to an average of five patients daily within a fast-paced clinical environment, maintaining high standards of patient care.
- Managed the full prophylaxis recall system, tracking due dates, contacting patients, and ensuring consistent scheduling.
- Prepared and presented quarterly recall and workflow reports to support practice planning and performance review.
- Handled incoming calls, providing accurate information and maintaining a professional front-desk experience.
- Liaised with dentists, medical professionals, and laboratories to coordinate referrals, denture cases, and treatment plans.
- Maintained accurate and up-to-date patient records, ensuring compliance with clinical and data protection standards.
- Assisted dentists chairside during procedures including restorations, root canal treatments, crown preparations, and extractions.
Dental Hygienist/ Front Desk Receptionist at R J Morgan DDS (2021-06 – 2022-10)
- Performed periodontal examinations, prophylaxis, scaling and root planing.
- Took and developed manual dental X-rays in accordance with radiation safety procedures.
- Maintained accurate clinical records, updated patient information, and worked closely with dentists and the wider dental team to coordinate patient treatment and ensure efficient practice operations.
- Performed general administrative duties, including filing, data entry, document preparation, and maintaining office supplies.
- Handled client inquiries and concerns via phone, email, and in person, offering clear guidance on treatments, services, and pricing.
- Maintained accurate and confidential patient records, ensuring quick retrieval and timely updates as needed.
- Assisted with billing, processed payments, and handled insurance claims and patient questions.
- Scheduled and managed patient appointments, maintaining accurate calendars and minimising booking conflicts.
- Uploaded, updated, and organised patient history and documentation in Easy Dental to support smooth clinical workflow.
