Tsireledzo Munzhedzi

To utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment.

Junior Payment Operations Consultant at Absa (2025-01 – Present)

• Improve debit check acceptance from 88 to 92% through client engagement and process optimization
• Delivered exceptional client service delivery by assisting with debit check setup and digital banking navigation
• Ensured compliance with banking regulations and audit requirements

Candidate attorney at Legal-Aid South Africa (2023-01 – Present)

• Managed client relationship and provided advisory services on legal matters
• Developed strong communication and stakeholders engagement skills
• Conducted research analysis and case management with high attention to detail
• Ensured compliance with legal standards ethical requirements and procedures

Bachelor of laws in LLB – University of South Africa (2018-06 – 2022-06)

Certificate in Compliance Management – University of Cape Town (2024-01 – 2024-12)