Shaun Yakubu

Account Manager and Payment Consultant with over 20 years' experience in B2B sales, account management, and client relationship management across payments, IT, PPE, workwear, and office supplies. Proven track record of self-generating opportunities, exceeding revenue targets, and building long-term customer relationships through consultative, solution-led selling.

Payment Consultant - Takepayments (A Global Payments Company)

(2025-10 - 2026-02)

• Self-generated card merchant appointments through structured cold calling by telephone.
• Planned and executed strategic calling cycles across FK, DD, KY, and EH postcode areas.
• Averaged two qualified appointments per day.
• Delivered tailored card payment solutions to SME customers.
• Achieved consistent monthly merchant acquisition results: November (6 MIDs), December (6 MIDs), January (9 MIDs).

Account Manager - The Caley Group

(2024-03 - 2025-08)

• Secured over 50 new business accounts through proactive lead generation.
• Increased portfolio revenue from £3,000 to £15,000+ per month; peak month £25,000 with £8,000 GP.
• Conducted on-site audits to identify customer requirements across workwear, PPE, and supplies.
• Built long-term client relationships to improve retention and repeat business.

New Business Development Executive - Techcomp UK Ltd

(2023-04 - 2024-02)

• Generated £30,000 in new equipment sales per quarter.
• Delivered £25,000 monthly upsell revenue through consultative sales.
• Secured an average of two new service contracts per week while maintaining 80%+ retention.

Field Account Manager - ELIS

(2022-07 - 2023-04)

• Managed over 150 SME accounts and three national clients valued at £600,000 annually.
• Achieved 100% customer retention across two consecutive quarters.
• Increased service revenue through cross-selling multi-service agreements.

Account Manager - Certum Ltd

(2018-09 - 2021-09)

• Grew annual turnover by £480,000, delivering £84,000 gross profit.
• Expanded revenue during COVID-19 by supporting remote-work IT demand.
• Promoted recurring income through Office 365, VoIP, and connectivity solutions.

Senior IT Account Manager - Aspen Solutions Ltd

(2016-06 - 2018-08)

• Managed over 200 SME accounts within a solution-led IT sales environment.
• Delivered consistent £10,000 gross profit per month.

Junior IT Account Manager - CCS Media Ltd

(2015-01 - 2016-12)

Programme Advisor - BSkyB

(2006-01 - 2009-12)

Customer Service Representative - Webhelp UK

(2004-01 - 2006-12)

Bachelor of Arts (Honours) - Business Management - Edinburgh Napier University

HND - Business - Forth Valley College

NC - Business Administration - Forth Valley College