Ttk_ Roy

Dedicated and dependable professional with hands-on experience in HVAC installation, maintenance, troubleshooting, and customer service. Currently pursuing a Bachelor of Science in Business Management at Texila American University, building knowledge in leadership, business operations, communication, and organizational management. Recognized for strong problem-solving abilities, attention to detail, and a commitment to delivering high-quality service.

A quick learner who adapts easily to new environments and is eager to contribute to organizational success in operations, administration, customer service, or technical roles.

HVAC Technician / Air Conditioning Specialist - Tortola, British Virgin Islands

• Installed, maintained, diagnosed, and repaired residential and commercial air conditioning systems.
• Conducted preventive maintenance to maximize equipment performance and minimize downtime.
• Diagnosed technical issues and implemented effective repair solutions.
• Ensured compliance with safety regulations and manufacturer standards.
• Delivered excellent customer service by explaining repairs and recommending maintenance solutions.
• Maintained tools, equipment, and inventory while ensuring an organized and safe work environment.
• Worked efficiently under pressure while meeting deadlines and maintaining quality standards.

Youth Mentor & Basketball Coach - British Virgin Islands

• Mentored youth between the ages of 5 and 15, promoting discipline, leadership, teamwork, and accountability.
• Planned and led basketball training sessions and team activities.
• Collaborated with parents and community members to support youth development.
• Motivated participants to build confidence, respect, and positive decision-making skills.

Bachelor of Science - Business Management - Texila American University

High School Diploma - Winter Park High School (2020)

Primary Education - Althea Scatliffe Primary School (2014)