Umair Mann

Dedicated, reliable, and highly customer-focused retail professional with extensive hands-on experience thriving in fast-paced, high-pressure environments. Proven ability to deliver exceptional service, build positive relationships with diverse customers, and communicate clearly and effectively with team members and management alike. Exceptionally organised, punctual, and naturally quick to learn, bringing a robust work ethic and a consistently positive, proactive attitude to every task.

Fully comfortable working independently using my own initiative or seamlessly collaborating as part of a close-knit team, with a genuine eagerness to embrace new responsibilities, master new skills, and contribute meaningfully to company success.

Retail Assistant at Co-op

During my time at Co-op, I gained valuable experience working in a busy retail environment and developed strong customer service and communication skills. I helped customers with their queries and requests while maintaining a friendly and professional attitude. I helped to keep the store clean, organised, and welcoming, as well as assisting with stocking and arranging products.

I worked closely with colleagues to complete daily tasks efficiently and followed workplace procedures and instructions. This experience helped me become more confident, responsible, reliable, and comfortable working as part of a team.