Urszula Borek

I am an experienced and adaptable professional with a strong background in team management, operational efficiency, and health and safety compliance. Throughout my career, I have developed a hands-on leadership style, focusing on motivating teams to meet and exceed daily productivity targets. I thrive in fast-paced environments, ensuring that rework processes are streamlined, stock integrity is maintained, and customer service requirements are met.

With excellent communication and problem-solving abilities, I excel at addressing team performance issues constructively, providing training support, and managing workflows to achieve optimal results. My proactive approach to managing rework operations, including quality checks and batch management, ensures that all processes run smoothly, minimising damages and maximising output.

I am passionate about upholding high standards of housekeeping, hygiene, and health and safety, and I take pride in ensuring that my team adheres to all compliance requirements. Flexible and committed, I am willing to work additional hours or shifts as needed to meet business demands.

With a diverse background in both health and customer service sectors, I have developed a strong skill set in team management, operations, and client relations. As a business owner and volunteer, I’ve gained valuable experience in leadership, organization, and problem-solving.

Self-Employed (2018 - Present): Successfully managed a small business, overseeing team members and coordinating events. This role enhanced my leadership, multitasking, and operational planning abilities.

Clinical Volunteer at Kettering General Hospital (2022 - Present): Supported patient care in a fast-paced clinical environment, collaborating with healthcare professionals and improving communication and teamwork skills.

Activity Leader at The Little Explorers Activity Club (2018 - 2022): Led a team providing therapeutic support to children with autism, ensuring safety and managing daily operations, which honed my ability to lead, organize, and meet compliance standards.

Polmedics LTD & Corby Private Medical Centre (2013 - 2017): Managed clinical support duties, including stock management and patient interactions, further developing attention to detail and customer service.

BSc (Hons) Medical Science – De Montfort University, Leicester (2021 - 2024)

Gained in-depth knowledge in medical science, focusing on clinical practices, research methodologies, and health assessments.

A Levels (Life and Science) – De Montfort University, Leicester (2020 - 2021)

Completed advanced studies in life and health sciences, building a foundation for further academic and professional pursuits.

Artistic Education, Exhibition Organizer – PLSP, Poland (1999 - 2004)

Specialized in artistic education and event organization, developing skills in project management and creative design.