Food Service Associate - Compass
(2026-02)
- Prepare and present safety high-quality, nutritious meals in a fast-paced environment, consistently receiving positive feedback from clients and customers.
- Curate visually appealing food and counter displays, resulting in increased customer engagement and interest in daily specials.
- Serve as a primary point of contact for clients, embodying the facility's core values and maintaining a welcoming, professional brand image.
- Manage high-volume cash transactions and point-of-sale (POS) systems with 100% accuracy, ensuring quick throughput during peak service hours.
- Strictly maintain food standards and kitchen hygiene, consistently passing health department inspections with zero violations.
- Proactively enforce organizational Health & Safety protocols, contributing to a secure, hazard-free environment for colleagues and customers.
Technical Coordinator (Fixed-Term Contract) - Kent Frozen Foods Limited
(2022-01 - 2022-03)
- Support GHP/GMP standards, pest control schedules, internal quality audits, and preparation for third-party accreditation audits.
- Manage Supplier Self-Assessment Questionnaires (SSAQ), customer questionnaires, and meticulously maintain the Supplier Certificate and Traceability databases.
- Maintain ingredient, allergen, and nutritional specifications on Erudus and Quadex customer portals.
- Investigate customer complaints, determine root causes, and implement corrective and preventive actions (CAPA).
Commis Chef - Absolute Taste (Mercedes Restaurant)
(2024-06 - 2024-08)
- Maintain 100% adherence to food hygiene standards; optimize kitchen line setup, reducing ingredient retrieval time waste by 20%.
Wellbeing & Activity Assistant / Food & Beverage Assistant - Avery Care Home & Signature Care Home (Dementia Department)
(2023-03 - 2024-08)
- Maintain full compliance with health and safety, Food Safety procedures, and COSHH regulations.
- Coordinate social events and ensure tailored nutritional and dietary requirement compliance for residents.
Customer Assistant - Clay Hair Salon
(2024-11 - 2025-01)
- Manage customer inquiries, prioritize stock/salon inventory control, and support localized social media marketing initiatives.
Food Technologist (Covid-19 Response Role) - Fairoak Foods Ltd
(2020-07 - 2020-08)
- Proactively introduce and monitor updated quality assurance standards across production lines.
- Conduct comprehensive internal audits of quality systems, delivering actionable improvement recommendations to senior management.
- Lead thorough investigations into customer complaints and non-conformance issues to formulate robust corrective action plans.
Process Development Technologist - Adelie Foods
(2020-03 - 2020-06)
Company ceased trading due to Covid-19
- Serve as the key driver for factory innovation projects, steering them seamlessly through the product change process.
- Plan and execute factory product trials, pre-production runs, and official product launches.
- Structure and facilitate cross-departmental forums to monitor launch readiness, tracking KPIs to resolve operational bottlenecks.
Fulfillment Associate (Covid-19 Support) - Amazon (PMP Agency)
(2020-09 - 2021-07)
- Sort, scan, and relocate incoming inventory safely under strict target deadlines.
Customer Assistant - Lidl
(2019-12 - 2020-03)
- Deliver efficient service in a fast-paced retail environment, managing bakery production, stock rotation, and date freshness checks.
Housekeeper - Hilton Hotel
(2023-09 - 2023-12)
- Coordinate task allocations, resolve guest inquiries promptly, and manage cross-departmental communications with reception.
Technical Assistant - Porky Whites
(2018-09 - 2018-11)
- Design and execute sampling, testing, and recording procedures to guarantee high cleanliness and product standards.
- Calibrate critical weighing equipment and temperature probes, maintaining precise statistical data for quality reports.
NPD Coordinator - New England Seafood International
(2016-05 - 2018-08)
- Manage critical paths for product development timelines, ensuring projects meet specific brand guidelines, budgets, and launch dates.
- Team up with major retail customers to align product formulations with their exact technical and sensory expectations.
- Progress concepts from kitchen scale to full factory pre-production trials, conducting microbiological analysis and post-launch quality reviews.
Quality Assurance (QA) Specialist - New England Seafood International
(2012-05 - 2016-05)
- Review, analyze, and update quality policies to align factory floor workflows with updated compliance regulations.
- Conduct routine internal quality systems testing and successfully support external compliance and BRC audits.
- Assess company-wide training matrices and introduce updated quality and food safety modules to production staff.
Technical Assistant - New England Seafood International
(2010-01 - 2012-05)
- Execute raw material and finished product sampling to ensure strict adherence to safety specifications.
