Valentina Kostadinova

People-focused manager with over 6 years of experience in recruitment, training, employee support and team leadership. Experienced in interviewing candidates, onboarding new starters, working with Jobcentre referrals, supporting employees with diverse needs and helping individuals succeed in employment. Strong stakeholder management, coaching and communication skills with a passion for helping people overcome barriers and achieve sustainable employment.

Cleaning Manager - NIC Services Group - Horsham

(2022-07)

• Manage and support a team of 13+ employees in a busy operational environment.
• Recruit, interview and onboard new employees.
• Work with Jobcentre candidates and individuals returning to employment.
• Provide one-to-one support, coaching and performance guidance.
• Identify training needs and support employee development.
• Build strong relationships with Tesco management, employees and external stakeholders.
• Maintain employee records, training documentation and rota information.
• Resolve workplace issues and support employees to remain successful in their roles.
• Monitor attendance, performance and employee wellbeing.
• Deliver inductions, health & safety training and ongoing support.

Buddy Trainer - Nando's - Horsham

(2018-03 - 2021-09)

• Trained and mentored new employees.
• Supported staff development and confidence building.
• Delivered coaching and workplace guidance.
• Helped new starters adapt successfully to the workplace.
• Maintained a positive and inclusive working environment.

Level 4 Diploma in Business Management - Business Management

Diploma in Economics - Economics

A-Level Equivalent Education