Natasha Goldie

People-focused professional with over 15 years' experience leading teams, supporting employee development, and managing people processes within fast-paced environments. Experienced in recruitment, onboarding, employee relations, performance management, coaching, and building positive workplace cultures. Acting as an Area HR Champion, supporting managers and employees with HR processes, policy implementation, and employee development.

Passionate about HR and committed to continued professional development, bringing strong interpersonal skills, resilience, and practical leadership experience.

General Manager / Deputy Manager - Las Iguanas - Aberdeen & Edinburgh

(2016-09 - 2026-03)

Progressed from Deputy Manager to General Manager, with responsibility for people leadership, employee development, recruitment, and HR processes within high-volume environments. Acted as Area HR Champion, supporting managers and employees with consistent application of HR practices.

• Supported recruitment processes including interviewing, selection, onboarding, and new starter integration.
• Acted as Area HR Champion, supporting managers with employee relations, HR processes, and policy guidance.
• Managed employee relations matters including performance concerns, absence support, investigations, and difficult conversations.
• Supported performance management through coaching, feedback, development planning, and improvement processes.
• Delivered training and development initiatives to improve employee capability and career progression.
• Built positive team cultures through engagement, communication, recognition, and supportive leadership.
• Supported equality, diversity, inclusion, and wellbeing through fair and consistent people practices.
• Maintained accurate employee records and supported reporting through business systems and internal trackers.
• Led and developed teams of 25–50 employees, creating an environment focused on inclusion, engagement, retention, and performance.
• Supported two restaurant locations during periods of transition, maintaining continuity and effective communication.

Deputy Manager - Slains Castle, Aberdeen - Aberdeen

(2007-06 - 2016-09)

Progressed from Bartender to Deputy Manager, developing strong experience in recruitment, training, coaching, and team leadership.

• Recruited, trained, coached, and supported employees throughout their development journey.
• Supported onboarding and training processes to help new employees integrate successfully.
• Provided feedback and coaching to improve confidence, performance, and development.
• Managed challenging situations calmly and professionally through effective communication.
• Trusted to step into Holding General Manager and Holding Kitchen Manager roles, maintaining continuity and supporting leadership transitions.
• Supported a positive workplace culture through engagement and team development.