Part time Accounts Assistant - Noatum Logistics
(2022-11 - 2023-06)
Temporary assignment through ARL (3 days a week)
- Assisting with accounts payable function; including matching loaded invoices with payments (accruals)
- Chasing missing accruals
- Manually processing invoices
Financial Systems Officer - Systems and Banking - Stevenage Borough Council
(2021-07 - 2021-11)
- Processing Council income and dealing with revenue reconciliation
- Downloading and processing daily internal bank statement and related banking tasks
Part time Debtor and Reconciliation Assistant - Stevenage Borough Council
(2019-08 - 2021-07)
Temporary assignment through Adecco (4 days a week)
- Administering RIA & TDC system including raising invoices and credit control
- Recording utility invoice details and forwarding for authorisation, including resolving issues
- Ad hoc administration and accounting tasks as required
Part time Admin Assistant - Parcelforce
(2019-05 - 2019-05)
Temporary assignment through Manpower (4 hours/day, 28-31 May 2019)
- Assisting in customer service department
Part time Accounts Administrator - Life Opportunities Trust
(2018-08 - 2018-09)
Temporary assignment through Robert Half (2 days/week)
- Entering purchase invoices on Xero
- Checking Imprest petty cash details used by Homes
Part time Telephone Market Researcher - QRS Market Research Ltd
(2017-04 - 2017-09)
3 days/week
- Carrying out business to business telephone market research
Part time Accounts Administrator - The Premier Pump and Tank Company
(2017-01 - 2017-02)
Temporary assignment through Robert Half (8 hours/week)
- Updating purchase ledger payments spreadsheet from statements
- Posting and allocating payments on Sage Purchase Ledger
- Posting and allocating receipts on Sage Sales Ledger
Part Time Accounts Administrator - Eastbury Farm Primary School
(2016-09 - 2016-10)
Temporary assignment through Robert Half (8 hours/week)
- Writing cheques and remittance slips
- Posting invoices and allocating when paid on Purchase Ledger system
- Totalling cash and cheques and completing paperwork for Banking
Part Time Accounts Administrator - Selectaglaze Ltd
(2015-02 - 2016-04)
17 hours/week
- Sales Ledger - posting invoices and credit notes on Sales Ledger system and listing on spreadsheets, entering, posting and allocating cash
- Credit Control – maintaining spreadsheets for current debts and retentions, chasing payments for pro forma invoices and retentions
- Checking manual timesheets against times recorded, entering absences for holiday, sick, etc
Part Time Administrator - Bidwells
(2013-09 - 2014-04)
16 hours/week
- Carrying out general administrative and secretarial tasks including raising invoices, arranging travel and booking meetings
- Ordering stationery and supplies
Business Support Analyst - Bourne Leisure
(2006-02 - 2007-01)
- Made changes to the Customer Support database
Various temporary assignments - Tate Recruitment
(2005-08 - 2006-02)
RNCC Administrator - NHS
(2004-02 - 2005-08)
Agency temp through Secretarial Services
- Checked invoices submitted by Nursing Homes
- Listed and submitted approved invoices for payment
- Returned incorrect invoices with covering correspondence explaining the correct method of calculation
- Dealing with the significant backlog of incorrect invoices
- Carried out related administrative tasks
Appeals Officer (later promoted to Senior Appeals Officer) - NHS
(2004-02 - 2005-08)
Agency temp through Secretarial Services
- Managed the local and retrospective appeals process, undertaking all related administrative work including presenting to panels and taking minutes
- Financial work included calculating re-payments due on successful appeals
- Dealing calmly and sensitively with patients/relatives who are angry and/or distressed
- Supervising and managing the workload of an Assistant Administrator
- Co-ordinating the work of two Appeals Research Officers
Temporary office work - Quality Personnel/Secretarial Services Agencies
(2003-06 - 2004-02)
Mainly legal secretarial
Analyst / Programmer - Glasser Whitley Ltd
(2001-01 - 2003-05)
- Successfully completed build and system testing of enhancements to in-house "Matchpoint" accounting and bookkeeping suite
- Achieved development and build deadlines for the Logistics and Job Processing systems on the Arrow project
Analyst / Programmer - Argos Distributors Ltd
(1997-12 - 2001-01)
- Employed interview techniques to define business requirements which, when combined with feasibility study results, produced a business solution meeting user needs
- Programmed and unit tested programs in COBOL/DB2 creating new programs and amending existing ones for sales, marketing and accounting systems
- Investigated and resolved user problems involving diagnosis, amendment of existing systems and implementation of fixes
- Designed and developed test plans (system, UAT) and acceptance criteria from design documentation
- Successfully managed user support pre and post production, ensuring proper management of change requests, timely deployment of fixes and ad hoc guidance on best practice system usage to maximise business system benefit and user efficiency
Customer Support Specialist - RTS (Europe) Ltd
(1997-03 - 1997-12)
- Supported Business First, RTS's field management software product
- Provided support to a variety of customers in varying job functions to ensure a seamless business operation for the end user
- Managed change requests from customers and technical team, determined priority based on risk / impact to business and likelihood of occurrence of issue
- Created management information reports to track change request progress and identify product functional 'weak spots'. Information enabled us to focus our efforts where they would have the greatest positive impact for our customers
Temporary Consultant - XAL Service Ltd
(1996-09 - 1996-11)
- Helping set up UK office to support dealers, including diverse tasks from arranging lease / purchase of office equipment and setting up administration systems to providing programming support
- Developed understanding of business infrastructure needs involving lead times, ISDN and networking
Concorde XAL Programmer - Highsoft Technologies Ltd
(1996-04 - 1996-08)
IBM Concorde XAL is a fully integrated accounting and bookkeeping package
- Developed business requirement specifications from users into system specifications
- Defined and implemented standard procedures for roll out and user documentation, increasing customer satisfaction by reducing user need for post implementation support
- Designed tests to ensure specified requirements and quality standards met
- Produced management information from data analysis
Temporary Marketing Executive - Lyncrest Consultants Ltd
(1995-09 - 1996-02)
- Carried out market research project to complete degree
COBOL / CICS Programmer - BASF Coating + Inks Ltd
(1989-07 - 1992-09)
- Writing and maintaining programs using Jackson structured method. Also testing, documentation and roll out
- Negotiated requirements and procured final sign off of specifications by users
Secretary / Administrator - Thorbourne plc
(1987-09 - 1989-02)
- Provided secretarial and administrative support for two directors and an associate
- Trained and supported other secretaries in the adoption of new technologies and change of business process
- Designed, implemented and enforced data management standards
Secretary / PA - Turner and Debenhams
(1985-01 - 1987-09)
- Worked for one of the Conveyancing partners dealing with much of the routine paperwork and with clients both in person and by telephone
- Multi-tasked under pressure of fixed deadlines
- Dealt with diverse customers reassuring them, recognising problem levels
- Kept management informed and escalated problems when required
