Veronica Hurley

Well organised and driven with expertise in delivering first-class Mentoring/Coaching and administration support to multiple companies in diverse environments; well prepared to excel as a Mentor/Coach Pastoral Officer

Sixth Form Student Mentor - AllSaints Catholic School

(2023-09)

• Provide dedicated guidance and support to students facing challenges in their well-being—emotionally, physically, and spiritually
• Design and implement tailored group coaching sessions as well as singular sessions to foster a supportive learning environment
• Create engaging educational materials, including E-Books and booklets, that support students' lifelong learning
• Led the enhancement of the Independent Learning Centre, focusing on augmenting study resources
• Utilise the Bromcom system for meticulous management of student details, ensuring accuracy in data entry and register maintenance
• Conduct daily administrative tasks and respond efficiently to ad hoc needs
• Manage telephone queries and oversee attendance and register operations
• Implement systems to track students' academic progress and obtain feedback

Director of A Registered Business - Self-Registered Business

(2021-12)

• Book-Keeping and administration duties
• Telephone calls as well as holistic well-being consultations
• Marketing and development planning as well as product development
• Customer service and industry knowledge
• Specialist Coaching and Mentoring for other companies, Individuals and Young Adults covering Mindset, Productivity, Goal Setting, High Performance and Well-Being

Learning Resource Manager - Heston Community School, Middlesex - Middlesex

(2015-01 - 2021-10)

Oversee general learning resource duties; arrange author visits, organise Scholastic Book Fair, setup genres for different resources, order books for LRC and A/R materials for Accelerated Reader Reading Programme, organise reading displays, and monitor student behaviour throughout day.

Handle inventory control: anticipate restock, order new supplies, and maintain expenditure records. Process overdue notices and escalate issues where necessary. Arrange topic boxes for staff, and connect students with multiple authors such as Sir Alan Sugar, Robert Muchamore, Cathy Hopkins, etc.

• Coached and mentored volunteers/student librarians to ensure seamless transition to library operations
• Coached and mentored students for their well-being and Self Development
• Introduced Student Leadership Librarian Program which allowed students to work in LRC during lunch and break periods
• Organised successful author visits with Jeff Norton for World Book Day, Chris Bradford and Jonathan Meres, Cathy Cassidy, and Bali Rai for the Sixth Formers

Learning Resource Manager - Walthamstow Academy - London

(2015-01 - 2015-12)

Supervised daily operation of LRC; crafted high-quality displays to encourage reading, catalogued books, issued/returned books, maintained quiet environment for users. Arranged book fairs, and setup meet and greets with authors such as Marcus Sedgwick, Rachel Renee Russell, Rachel Vincent, et al; authors signed books, took photographs with students, and provided inspirational words to encourage reading amongst children.

Librarian - Northbury Primary School - Essex

(2013-01 - 2015-12)

• Hosted reading groups for two groups of 12 students each during lunch breaks, and after school club called bookworm
• Processed loans, returns, and fines for lost/damaged books
• Formulated several competitions to promote reading, and setup author visits
• Accompanied children to London event to see Jacqueline Wilson talk about 'Paws and Whiskers'
• Got author Josh Lacey to visit school for World Book Day
• Organised a dozen of signed books by David Walliams for staff and children
• Planned trip for 21 children to watch Jacqueline Wilson talk about her 100th Book Cover through Puffin Virtually Live
• Led project to create reading corner for infants; colour coded books, labelled, and arranged in correct order with lovely bright display

Self-Development Coach - Self

(2017-01)

• Facilitate group coaching as well as one to one session to enable clients to gain clarity, motivation, productivity and enhanced focus with combination of meditation
• Create workbooks and organise several successful meets and greet events
• Handle all administrative duties and connect with clients via zoom

Care Assistant - Independent Living Agency - Essex

LRC Manager - King Solomon High School

Office Manager / PA - The Lawrence Group Jewellers - London

Level 6 Designated Safeguarding Lead DSL - Training Edge

Advance Counselling Diploma Level 5

Safeguarding Children Level 3 Designated Lead DSL - Express Training

Diploma in Youth Work Level 3 - Express Training

SSS CPD Training & Assessment—General Data Protection Regulation (GDPR) - Heston Community School

Diploma in Coaching NLP/CBT - Centre of Excellence Distant Learning

Diploma Level 3 in Business Skills - Stonebridge Associated Colleges

NVQ Administration Level 2 - Redbridge College

GCSEs - Mayfield High School

Computer Literacy and Information and Technology (CLAIT) - Redbridge College