Victor James

A compassionate, resilient, flexible and dedicated Healthcare Assistant/Residential Support Worker with extensive experience in healthcare support and team leadership, dementia care, elderly and young people care. Skilled in medication administration, personal care, and creating safe, inclusive environments for residents and service users. Competent at observing and reporting on residents' wellbeing, managing care documentation, updating of care plan, passionate in training, development, and creating enabling environment for new staff.

Seeking a role within a forward-thinking organisation committed to delivering exceptional care and promoting independence for young adults and elderly people.

Care Assistant (Night) at Vida Healthcare Ltd (2022-06 – Present)

Specialist in Dementia Care

• Supported nurses in observing residents and maintaining care plans and updating records.
• Ensured that residents are treated with respect and dignity, using empathetic, and compassionate approach.
• Engaged with residents living with Dementia, understanding their individual needs and wellbeing, encourage, assist, and support people with Dementia to participate in leisure activities.
• Performed hourly checks and assisted staff during shadow induction shifts, training and mentoring of new staff members.
• Delivered person-centred care, assists with mobility, and meal services, washing and dressing
• Built, maintain and develop strong professional relations with resident's families as a key worker.
• Conducted health monitoring, including temperature checks and assisting with mobility aids.

Residential Support Worker at AnniCare North, UK (2022-02 – 2022-05)

Priory home

• Provided mental and emotional support to young people with disability, and vulnerable adults.
• Assisted with medication administration, and observation of daily activities and behaviours.
• Monitored residents' safety and well-being, supporting with mobility using special equipment.
• Documented and reported any changes observed in the residents' daily life to the managers.
• Assisted with residents' daily care needs, and updating their care plan accordingly.
• Scheduled appointments and ensured a clean, safe living environment.
• Provided safeguarding, social care support, leisure activities and shopping support for young people.

Warehouse Operative (Night) at Staffline (2021-10 – 2022-01)

M&S Warehouse

• Packaged and labelled goods for quality control.
• Supported team trainees and managed shift logs.
• Coordinated tasks to ensure accurate bay loading.

Head, Funds Management Operations Dept. at Investment One Funds Management Ltd. (2011-02 – 2021-09)

• Led teams to ensure compliance with regulatory requirements for daily fund transactions.
• Approval of automated payment processes
• Prepared statutory reports, and managed dividend payments.
• Conducted performance reconciliations and liaised with stakeholders.
• Coordination of funds operations daily activities
• Quarterly performance review/funds account reconciliation
• Approval of both redemption and subscription of funds.
• Induction and training of new and existing staff members

Head, Verification/CSCS Liaison Personnel at Afrinvest West Africa Ltd. (2006-01 – 2011-01)

• Managed client accounts, facilitated trade settlements, and handled verification processes.
• Provided expert advice on registrar-related issues and prepared weekly reports.
• Ensured compliance with procedures and accurate maintenance of records.
• Bereavement account transmission processing
• Registrar representative / Central Securities Clearing System (CSCS) transactions & activities.

Bachelor's degree in Industrial Relations and Personnel Management – Lagos State University (2005 – 2011)