Victoria Ashton

Highly organised and reliable Administrator with extensive experience supporting managers, professionals, and clients in busy office environments. Strong background in administration, customer service, diary management, documentation, and data accuracy. Confident managing workloads, meeting deadlines, and providing a professional first point of contact. Adaptable, detail-focused, and able to work independently or as part of a team.

Financial Administrator - Brancaster House Ltd

(2024-01)

• Provide administrative support to senior staff and technical team
• Record and submit new business, maintaining accurate system records
• Liaise with external providers and third parties
• Manage individual workflow and task delivery
• Prepare paperwork and documentation for meetings
• Compile, print, and bind reports and meeting packs
• Update internal systems and carry out technical filing
• Assist with report writing and post-meeting follow-up tasks
• Complete monthly income reconciliation and data checks

Career Break – Family Responsibilities

(2015-01 - 2024-01)

Planned career break to raise a family. Maintained strong organisational, time-management, and multitasking skills.

Receptionist & Administrator - Belmont Roofing Ltd

(2014-01 - 2015-01)

• First point of contact for clients, calls, and enquiries
• Managed diaries, appointments, emails, and correspondence
• Prepared letters, quotations, invoices, and receipts
• Managed purchase orders, supplier queries, and records
• Produced reports and meeting minutes
• Maintained databases, marketing mailshots, and website content

Client Services Executive - Loveday & Partners Ltd

(2010-01 - 2014-01)

• Provided administration support to professional teams
• Managed diaries and coordinated meetings
• Prepared documentation, reports, and correspondence
• Maintained accurate client records and databases
• Liaised with external organisations
• Supported and trained colleagues where required

Senior Financial Administrator / PA - SG Wealth Management

Personal Assistant - William Mason Fine Wines Ltd

Pension Specialist / Customer Service Representative - Norwich Union

Senior Cruise Consultant - Fred Olsen Travel

BTEC Advanced GNVQ - Leisure & Tourism - Norwich City College

Certificate - Travel Planning - Norwich City College

Certificate - Welcome Host Health & Safety - Norwich City College

GCSEs - English, Maths, Science - Hellesdon High School