Victoria Cassar

Responsibilities included meeting and greeting customers on arrival, offering them beverages. Taking and allocating incoming and outgoing phone calls. Distributing post accordingly and scanning them when necessary. Handling appointments and making sure clients where seen to promptly and making sure the showrooms where kept to a high standard of cleanliness as well as multiple other duties.

Showroom Host/Receptionist (2022-01 – 2023-12)

Responsibilities included meeting and greeting customers on arrival, offering them beverages. Taking and allocating incoming and outgoing phone calls. Distributing post accordingly and scanning them when necessary. Handling appointments and making sure clients where seen to promptly and making sure the showrooms where kept to a high standard of cleanliness as well as multiple other duties.

Freelance massage therapist (2019-01 – Present)

Whilst training I started to build up a local clientele performing massage at my clients residence. Treatments included Hot stone massage and Swedish.

Front of house at Billy & Bo salon - Soho (2018-01 – 2019-12)

Working Part time whilst bring up a family, and working to gain experience within the service industry as I prepared to study for my level 3.

Front of house at Natural body clinic (2001-01)

Responsibilities within this role was to manage appointments and diary profile for the staff, Dealing with enquires. Greeting customers, keeping the reception presentable for the clients, dealing with deliveries. Stock taking Skills Used Excellent customer service skills

Sales Supervisor at Universal solutions

Responsibilities My Daily duties were setting up targets for the staff, staff training, interviews, also my role was to sell our products to buyers also after sales enquires. Accomplishments being voted the best sales person Skills Used great communication skills

level 2 diploma in beauty therapy – LCTB London School of beauty (2018-09)

Level 3 BT diploma in massage therapy – TLT Bromley beauty college (2019-09)