Victoria Cooper

I am currently working at HMP Lincoln within the education department, and I am seeking a new opportunity in a new role. I have just completed my first year at Lincoln Bishop University studying Criminology and I am very passionate about working with those who are disadvantaged within society. I thrive in fast-paced environments and work well under pressure.

I see myself as a strong team player and I get satisfaction from helping others. I respond well to constructive feedback and aim to improve my skills where necessary.

Student Support Administrator at People Plus (2023-08 – Present)

• Exams officer
• Prisoners' pay
• Certificate processing
• Raising purchase orders for office supplies and equipment for tutors
• Enrolling learners on to courses
• Promoting upcoming courses
• Ensuring data accuracy
• Helping prisoners to follow their chosen pathway to aid with their success upon release
• Neurodiversity screening

Locum Dental Nurse at NES Healthcare Ltd. (2021-06 – 2023-08)

• Providing dental nurse cover for various practices around Lincolnshire/Nottinghamshire

Dental Nurse at St Hughs Dental Care (2023-01 – 2023-05)

Dental Nurse at All Smiles Dental Practice (2019-10 – 2021-01)

Trainee Dental Nurse at Brant Road Dental Practice (2019-03 – 2019-10)

• Providing chair-side support
• Mixing and preparing materials
• General reception and admin duties
• Setting up and cleaning down surgeries
• Giving oral health instructions to patients
• Ordering stock
• Administration duties
• Cashing up
• Writing up clinical notes and charting
• Undertaking training

Bartender at Lincoln Rugby Club (2018-11 – 2019-03)

• Serving customers
• Cleaning
• Ordering new stock
• Restocking fridges and cellar
• Cashing up
• Opening and closing the club

Housing Benefits Apprentice at City of Lincoln Council (2017-09 – 2018-09)

• Completing NVQ Business Administration L2 course
• Writing and sending letters out to customers
• Answering customer queries and offering advice and support
• Answering phones to customers and colleagues
• Attending various events and acting as ambassador
• Attending team meetings
• Daily face to face customer interactions
• Updating and creating spreadsheets
• Attending training sessions
• Getting involved in volunteering and charity events
• Providing training to other colleagues

Gymnastics Coach at Lincoln Gymnastics Club (2016-06 – 2016-08)

• Creating obstacle courses for children
• Helping out with warm ups
• Supporting children with various gymnastics moves
• Providing information to parents

BA (Hons) in Criminology – Lincoln Bishop University (2023 – 2025)

Access to HE Diploma in Science – Grantham College (2021 – 2022)

Level 3 Diploma in Dental Nursing – Harriet Ellis Training Solutions (2019 – 2020)

Level 2 NVQ in Business Administration – City of Lincoln Council (2017 – 2018)

ICT Functional Skills – City of Lincoln Council (2017 – 2018)

GCSEs – Sir Robert Pattinson Academy (2014 – 2016)