Victoria Willimott

Optical Assistant with two years' clinical experience in a busy Specsavers practice, skilled in patient pre-screening, diagnostic imaging (OCT, retinal photography), and supporting optometrists in high-volume clinical environments. Confident delivering clear, calm communication to patients and ensuring a smooth, professional patient journey from reception through to examination. Strong background in customer-facing roles, with excellent teamwork, organisation, and attention to detail.

Currently undertaking teacher training but seeking to return to a clinical optical assistant role.

Optical Assistant at Specsavers (2023-10 – 2025-10)

• Welcomed and registered patients, ensuring accurate and up-to-date personal and medical information
• Supported optometrists in a high-volume clinical environment through effective pre-screening procedures
• Conducted auto-refraction, intraocular pressure (IOP) checks, OCT imaging, and ultra-wide retinal photography
• Performed visual field testing with accuracy and adherence to clinical protocols
• Ensured smooth patient flow through the pre-screening and testing stages
• Delivered clear explanations of procedures, helping to reassure and support patients throughout their visit
• Managed incoming calls, booked appointments, and responded to patient queries professionally
• Maintained and prepared clinical equipment in line with practice standards and safety procedures

Trainee Teacher at University of East Anglia (2025-09 – Present)

• Developed strong communication skills by explaining complex information clearly and accessibly
• Built confidence working with individuals of varying needs and adapting communication style accordingly
• Demonstrated patience, empathy, and professionalism when supporting others in high-pressure situations
• Managed time effectively while balancing multiple responsibilities and deadlines
• Followed safeguarding procedures, confidentiality standards, and organisational policies
• Worked collaboratively within a structured team environment and responded positively to feedback

Bar & Catering Staff at Rookery Park Golf Club (2022-04 – 2023)

• Provided bar service and handled customer orders efficiently in a busy environment
• Assisted with catering for events, maintaining high standards of service and presentation
• Prepared and served food while adhering to food hygiene and safety standards
• Delivered friendly, professional customer service in a fast-paced setting

Office Assistant at Novum Structures (2019-01 – 2021)

• Prepared professional marketing materials and presentation folders for client meetings and CPD events
• Ensured documentation was accurately compiled and presented to a high standard
• Supported administrative tasks and general office operations

Saturday Assistant at Buy a Parcel (2019-07 – 2020)

• Assisted customers with enquiries, purchases, and general support
• Maintained stock levels through organising, labelling, and replenishment
• Handled phone enquiries and directed messages appropriately
• Supported day-to-day store operations

BA (Hons) in Philosophy – University of East Anglia (2022-09 – 2025-07)

A Levels – Sir John Leman Sixth Form (2022-06)

GCSEs – Sir John Leman High School (2020-06)