Victoria Wright

Proven to be a hardworking, polite, caring, understanding, methodical person. Work great as a team and independently. Can maintain loads of information to get the job done and love to learn new things and challenge myself.

Checkout Operator

(2025-08 - 2025-08)

Daily duties include a lot of responsibilities ranging from serving customers on the main bank tills, helping customers on the self-scan tills, serving customers on the customer service desk, putting stock back on the shelves at the end of a night shift, taking coupons out of the self-scan tills and putting them in a box to take upstairs to the cash office, sweeping the self-scan tills and main bank tills, mopping both of them, and picking items for customers for home delivery.

Team Leader

(2025-09 - 2025-12)

In charge of the team delegating where they are positioned that day whether on the main bank tills, self-scan tills or customer service. Tell team members when their breaks were due and when to take them. Authorise queries needed on tills, answer calls on the main bank tills if colleagues had queries, ensure all bags were filled up next to the self-scan tills and on the main bank tills.

At the end of the night, empty 4 self-scan tills ICH's with a store manager writing all the information from the receipt, empty the main bank tills where ICH amounts were over £3000 with the manager putting money wallets in a bag and writing down all serial numbers, then take them upstairs to the cash office for the team in the morning.

Checkout Operator

(2026-01)

Midday Supervisory Assistant - Skegness Infant Academy

(2023-01 - 2023-12)

Responsible for a Reception Class and a year 2 class children. Role included placing all the cutlery on the table needed for lunch, collecting children from classrooms and ensuring they lined up with a sheet indicating if every child was a packed lunch or dinner. Walked them to the lunchroom, showed them where they were sitting, gave them their food, wiped tables down after they finished, escorted them outside for playtime, observed them outside, told them to line up once the bell rang and escorted them back to their classrooms.

Sales Advisor - Argos LTD

(2002-01 - 2016-12)

Job responsibilities included serving customers on the main bank tills and making sure they got the items they wanted and left the store happy with the service received. Confident dealing with customer complaints and understood the policies needed to resolve situations. Had daily targets that needed to be met. Answered customer queries on the telephone in a friendly and polite way. Received deliveries and put stock away.

Level 2 Certificate - Understanding Specific Learning Difficulties (2023-01 - 2023-12)

Level 2 - Caring for Children & Young Children (2022-01 - 2022-12)

GNVQ Level 2 Apprenticeship - Customer Service (2007-01 - 2007-12)

GNVQ Level 3 - Retail and Customer Service

GNVQ Intermediate - Business Studies - Earl of Scarborough Sixth Form (2001-01 - 2002-12)

Standard education - Earl Of Scarborough School