Veterinary Business & Practice Manager
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I’m Vienna Killick, a dedicated Veterinary Business and Practice Manager with six years of management experience in the veterinary sector. I hold a professional qualification in Healthcare Management as well as a Veterinary ILM Level 5, supporting my strong foundation in operational leadership.
I have led my practice to become multi-award-winning, driven by my commitment to excellence in patient care, client experience, and team culture. My strengths span financial management, HR, and strategic leadership, with extensive experience overseeing all aspects of clinic operations. I am also highly skilled in wholesaler and supplier negotiations, ensuring the best value and efficiency for the practices I manage.
With a passion for developing teams and elevating standards, I strive to create thriving, forward-thinking veterinary environments.
An experienced Veterinary Business and Practice Manager with six years of leadership within the veterinary sector. She holds a professional qualification in Healthcare Management and a Veterinary ILM Level 5, supporting her strong operational acumen. Vienna has guided her practice to become multi-award-winning, demonstrating excellence in strategic leadership and service delivery.
Her expertise spans financial management, HR, team development, and full oversight of veterinary clinic operations. She also brings strong negotiation skills, managing wholesaler and supplier relationships to ensure value and efficiency. Across all areas, Vienna is committed to driving high clinical standards, strong team performance, and exceptional client care.
Vienna Killick holds a Level 3 Diploma in Veterinary Nursing (DipVN) and a Higher National Diploma (HND) in Nursing and Professional Healthcare, providing a strong clinical and healthcare foundation. She has also achieved a professional qualification in Healthcare Management and a Veterinary ILM Level 5 in Leadership and Management. This combination of clinical training and advanced managerial education underpins her expertise as a Veterinary Business and Practice Manager.
