Viktoria Petkova

Reliable and hardworking university student with experience working in fast-paced customer service environments. Confident working as part of a team, following procedures, and maintaining high standards under pressure. Physically fit, punctual, and eager to develop a career in airport ground operations and ramp handling. Seeking a part-time position alongside university studies.

Team Member at Blank Street Coffee (2024-11 – Present)

• Worked efficiently in a busy café environment while delivering excellent customer service
• Prepared drinks and managed customer orders accurately under pressure
• Handled cash and card payments using POS systems
• Collaborated with team members to maintain smooth daily operations
• Maintained high cleanliness and safety standards in the workplace

School Event Volunteer at New College Swindon (2022 – 2024)

• Assisted with organising and running school events
• Communicated with visitors and provided support in busy environments
• Worked effectively with team members during large events
• Helped maintain organisation and positive customer experiences

– New College Swindon (2026-09)