Collections Advisor - BPO Collections Ltd
(2024-03 - 2024-10)
- Contacted customers to resolve outstanding debts and negotiate repayment solutions
- Maintained accurate records of communication, account statuses, and payment progress
- Handled a high volume of calls while delivering excellent customer service
- Built rapport with clients and identified the best outcomes based on individual circumstances
Care Assistant - Cera Care
(2023-05 - 2024-01)
- Delivered high-quality care to elderly patients, including personal hygiene, companionship, and mental stimulation
- Supported patients with medication, mobility, and daily routines
- Ensured clean and safe environments in both private rooms and shared spaces
- Maintained clear and accurate care documentation in line with company standards
Production Operative - Foster Refrigerator via PMP Recruitment
(2022-06 - 2022-11)
- Assembled refrigeration units including brazing, wiring, and testing
- Replaced gas and oxygen tanks in compliance with strict safety procedures
- Maintained workplace cleanliness and collaborated effectively with team members
Warehouse Operative - DS Smith via Jark Ltd
(2018 - 2023)
Various periods between 2018–2023
- Operated machinery and assembled cardboard display units
- Maintained high productivity while ensuring product quality and accuracy
- Followed health and safety protocols, including documentation and MSI system use
- Consistently performed during night shifts in a busy production environment
Multi-Skilled Operative (MSO) - Bespak via PMP Recruitment
(2019-05 - 2020-02)
- Manufactured medical devices including inhalers and nasal sprays
- Worked to GMP (Good Manufacturing Practice) standards
- Operated machinery and contributed to a collaborative team culture
Production Operative - Listawood
(2017-10 - 2018-01)
Temporary
- Designed and printed artwork on mugs in a high-volume environment
- Maintained safety standards while working night shifts
