Vinay Kumbar

To work in a competitive environment, where I can utilize my personal skills and serve the organization with smart work and honesty that provides professional growth.

Senior Claims process Analyst - Hewlett Packard INC (HPI) - North America

(2017-04)

Business Deal Manager and claims analyst Supporting North America region for the Partner experience Support management. Managing sales operations through HPI tools and validating partner deals/ Claims across programmes (NBO, PDR, DVP, Big Deal Pricing, POLY). Collaborating with Sales Reps, Partner Managers, and stakeholders to close deals/ Claims. Managing escalations, deal extensions, and partner satisfaction.

• Senior Partner experience Management (order & Claim validation Partner Service) for North America
• Assisting Partners for issues related to Program submission and claim submission in Partner Portal
• Managed ODR Report to have a greener TAT and performed end-to-end validation of partner deals and claims in North America (US), ensuring compliance with program policies, documentation requirements, and eligibility criteria
• Worked as a Senior Partner Experience Management specialist, validating deals submitted by partners for various North America programs
• Collaborated with Sales Representatives, Partner Business Managers, and Partner Experience Managers to process and close deal requests
• Resolved partner queries through email and calls support, ensuring timely and accurate responses
• Maintained high levels of accuracy and met defined turnaround time (TAT) targets
• Managed customer and partner queries, provided appropriate solutions, and kept stakeholders informed of important updates
• Ensured partner and sales representative satisfaction by providing guidance on program benefits and requirements
• Reviewed orders for completeness, accuracy, compliance, and alignment with customer quotations
• Managed high-priority and escalated deals/claims, helping partners secure business opportunities with HP
• Processed deal extension requests and provided valid extension periods to keep deals active
• Performed end-to-end validation of partner claims in North America (US), ensuring compliance with program policies, documentation requirements, and eligibility criteria
• Reviewed and validated claim data including invoices, SKU details, quantities, pricing, and benefit calculations to ensure accurate claim processing
• Conducted detailed cross-verification of sales-out data, purchase history, and deal registration records to validate claim
• Ensured all required supporting documents for the audit claims (end-user invoices, distributor invoices, proof of purchase orders)
• Identified updated SKU price in tool and updating that prices in claims while validating the claim
• Collaborated with sales teams, partners, and internal stakeholders to resolve claim-related queries and ensure timely claim closure
• Managed high-volume claims processing with accuracy and efficiency
• Supported for EFT (Electronic Fund Transfer) to do payment cycle for claims every 15 days a month to ensure that payment has been made correctly from HP to partners
• Contributed to the successful rollout and operational support of the Quantum Deal Registration Tool, helping streamline partner deal registration processes
• Collaborated with cross-functional teams to improve deal registration workflows and partner experience through the Quantum platform
• Performed functional testing of the HPD (Quantum) Deal Registration Tool and identified system defects prior to production deployment
• Allocating work to team, quality check
• Send report to clients, Assisting Team Lead on Various reports and Assignments
• Trainer for Newcomers
• HPI points from manager on business requirement
• Got recognition from the partner and PBM to resolve their queries

MBA - Finance - M. S. Ramaiah University of Applied Sciences (2014 - 2016)

PUC - KLE SMC College Dharwad (2011)

SSLC - MKK High School Chikodi (2007)