Vinosh Joseph

Care Home Manager | CQC Registered Manager Application in Progress

Talent

CambridgeMember since September 21, 2026

Care PlannerPeople PlannerPMBOKPRINCE2Operational leadershipStaff managementService improvementPerson-centred careGovernance

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Care PlannerPeople PlannerPMBOKPRINCE2Operational leadership

About

Experienced Care Home Manager and CQC Registered Manager applicant with an NVQ Level 5 Diploma in Leadership and Management for Adult Care and over 20 years of combined professional experience. My UK social care career has progressed from frontline homecare, supported living and residential/nursing care into Deputy Manager and Care Home Manager roles, complemented by earlier management experience in healthcare operations, healthcare technology and project management in India and internationally. Currently responsible for the day-to-day management of a 17-bed residential care home, providing operational leadership across care delivery, regulatory compliance, safeguarding, quality assurance, medication governance, workforce management and service improvement.

Previously held operational responsibility across multiple supported living services supporting adults with learning disabilities, autism and complex needs, and contributed to the leadership of a workforce of more than 130 staff. A practical, accountable manager with strong experience in CQC compliance, governance, audits, risk management, incident management, staff development and multi-agency working.

Experience

Manager (CQC Registered Manager application in progress) - Grange House Care Home - Eastbourne, UK

(2026-01)

Lead the overall day-to-day operation of a 17-bed residential care home, ensuring residents receive safe, effective, responsive and person-centred care.
Lead compliance with CQC Fundamental Standards through auditing, governance monitoring, action planning and continuous service improvement, while maintaining regulatory readiness.
Lead safeguarding practice, incident investigations, risk management, Duty of Candour processes, complaints and learning from incidents.
Maintain oversight of medication governance and medication safety, working closely with GPs, pharmacies, community healthcare teams and other professionals.
Oversee care planning, risk assessments, daily documentation and record-keeping to ensure records remain accurate, current and compliant.
Monitor quality indicators and audit outcomes, identify trends and ensure corrective actions are implemented and followed through.
Lead recruitment, induction, supervision, appraisal, competency assessment, staff development and performance management.
Plan staffing levels and manage rotas, agency usage and staff deployment in accordance with residents' dependency levels and service needs.
Promote a positive, accountable and supportive staff culture through clear communication, meetings, coaching and leadership.
Work closely with residents and families, GPs, community nurses, local authorities, commissioners and other multidisciplinary professionals to support positive outcomes.
Maintain oversight of health and safety, infection prevention, environmental risks, resources, business continuity and operational governance.

Deputy Manager - Boyce Care - Surrey, UK

(2023-03 - 2026-01)

Deputy Manager responsible for operational oversight of 4 supported living services and contributing to the leadership of a wider workforce of 130+ staff supporting adults with learning disabilities and complex needs.

Lead day-to-day running of multiple services, ensuring safe, effective, person-centred practice in line with CQC KLOEs.
Act as operational lead during Manager absence, including weekend on-call and emergency decision-making.
Manage digital care planning and workforce systems (Care Planner, People Planner), ensuring accurate real-time records, rota accuracy, training compliance and improved documentation standards.
Maintain 100% mandatory training compliance across services through close monitoring and proactive follow-up.
Conduct regular audits (care plans, medication, H&S, incidents, environment) and implement actions that improved audit scores service-wide.
Manage routine safeguarding cases, ensuring correct reporting, investigation processes and implementation of learning actions; complete post-incident reviews and contribute to organisational learning.
Oversee supervisions, annual appraisals, performance reviews, return-to-work meetings and disciplinary processes; support HR with recruitment, interviewing, onboarding and induction pathways.
Design and manage rotas for multiple services with zero agency usage, creating stable staffing structures and eliminating coverage gaps.
Work closely with CTPLD, social workers, healthcare teams, families and emergency services to resolve concerns and maintain safety.
Strengthen communication systems, record-keeping, quality monitoring, operational workflows and processes for audits, safeguarding follow-up, incident management and documentation.

Senior Support Worker - Hazelcare Limited - Bristol, UK

(2022-07 - 2023-02)

The responsibilities included looking after the well-being of the elderly and adults with various physical disabilities, health conditions and mental health issues in their daily lives in a unique manner they need and supporting and developing their independence in homecare services and in supported living facilities.

Carer (Part-time) - Stanshawes Care Home - Yate, UK

(2022-10 - 2023-02)

Worked in a 40-bed nursing and residential care home supporting older adults with complex needs.
Delivered personal care, nutritional support, repositioning, manual handling, falls prevention and emotional support.
Collaborated with nurses and senior carers to ensure safe, high-quality care.

Lead Manager - Business Development and Operations - Nucleic Health Innovations - Cochin, Kerala, India

(2017-04 - 2022-05)

Successfully commissioned an MRI facility as a turn-key project at the super-speciality hospital.
Developed key relationships with healthcare providers, including hospitals, clinics and physician groups.
Effectively implemented and managed day-to-day operations, staff management, sales and patient services.
Managed operational, technical and sales teams and provided ongoing high-quality induction and training to non-technical teams.
Managed maintenance of all technical and non-technical functions and kept track of records.
Monitored daily cash flow, transaction reports and management reports; prepared financial statements such as collection and expense statements.
Managed purchase, payments, inventory and stock requirements, and safeguarded tangible assets and equipment.
Developed and implemented human resource management manuals; prepared and implemented operational policies, procedures, forms and checklists.
Worked closely with the clinical team as part of the accountability for diagnostic services and managed statutory and legal requirements of the company and facility.

Team Manager - Inforich Technology Solutions - Trivandrum, Kerala, India

(2016-06 - 2016-09)

Managed a team of business analysts, application testers and implementation teams for a Hospital Information System in carrying out business analysis, process and requirements documentation, liaising with the design and development teams, and application testing.

Implementation Lead - UBQ Technologies Pvt. Ltd - Bangalore, Karnataka, India

(2015-02 - 2015-05)

Carried out successfully the study of business processes, software testing and implementation of a Hospital Information System.
Carried out detailed requirements study for a hospital.
Developed Management Information System Reports.

Assistant Manager - Implementation - Waterbuck Technologies Pvt. Ltd - Hyderabad, Telangana, India

(2011-07 - 2015-01)

Conducted workshops to demonstrate product features; analysed business operations and mapped processes with system functionality.
Prepared business process and system requirement specification documents and coordinated with development and QA teams in product development and customisation.
Conducted system testing including test case preparation, manual and functional testing, troubleshooting and problem solving.
Led an internal project on a user manual/help document for end users and developed high-quality software implementation process documents.
Coordinated and successfully implemented healthcare systems nationally and internationally; implemented PMBOK and PRINCE2 in the organisation and participated in CMMI evaluation.
Selected projects: Aster Hospital (Dubai), Aster Hospital (Muscat), Aga Khan University Hospital (Kenya), Pacific International Hospital (Papua New Guinea), Mediciti Hospital and Yashoda Hospital (Hyderabad), MGM Hospital (Mumbai).

Patient Relations Executive - Aster Hospital for Maternity & Surgery - Dubai, UAE

(2006-10 - 2011-05)

Worked as an executive in reception and billing services for Outpatient, Inpatient, Emergency, Pharmacy, Insurance and Diagnostic departments.
Supported internalisation of software systems and worked as system administrator for Hospital Management Information System (HMIS).

IELTS Administrator and Trainer - Ma Foi Management Consultants - Karnataka, India

(2005-06 - 2006-06)

Managed IELTS training programmes for healthcare professionals, including trainer training, admissions, training delivery and content development; supported programme planning and administration.

IELTS Trainer - ABC Indo-US Academy - Kerala, India

(2004-06 - 2005-03)